Questions & Answers

Q: QuestionDoes anyone know how many watts this TV uses? Can't find it in any of the specs.

Asked 6 years ago by BIGR.

• A:Answer The Power Rating for this TV is 120V – 60Hz - 0.32A The estimated yearly electricity use based on 5 hours use per day is 50 kWh David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you mount this on the wall ?

Asked 6 years ago by Dustin.

• A:Answer Hi Dustin. Thank you for trusting us, knowing that we will answer your question accurately. YES, you can use the VESA mounting system on the back of the TV to mount it on the wall. The mounting hardware is sold separately. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have pried, pushed, pulled on the remote back trying to open to install batteries without success. It can't be that difficult. Is there some trick I am missing? It looks like you move the small tab toward the cover, then push the cover down.

Asked 6 years ago by John.

• A:Answer To open the back of the Voice Remote, turn it over and remove the battery cover by pressing down the clip at the top of the battery cover and pull. Also you can download the Amazon Fire TV app on your Smartphone to control the Fire TV Edition television. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionDo I need a Roku to get Netflix?

Asked 6 years ago by Di.

• A:Answer The app Netflix is available for the Fire TV Edition television. To search for more available apps, go to: amazon.com > Menu - Shop By Category > Fire TV > Fire TV Apps & Channels > Refine by Device Type select Fire TV Edition TV and search. You can connect your other streaming devices to the Fire TV Edition television at anytime using HDMI. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questioncan i get cbs show on this tv

Asked 6 years ago by wac.

Q: QuestionIs this unit equipped with a QAM tuner(Quadrature Amplitude Modulation) so as to receive High Definition cable programing without cable set top box?

Asked 6 years ago by jmfecupirate.

• A:Answer The Fire TV Edition television features a built-in tuner that supports ATSC Tuner with Clear QAM; NTSC. Connect your cable box to the Fire TV Edition television using HDMI. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this tv include a built-in dvd player where you simply slide the dvd into the actual tv?

Asked 6 years ago by Audie.

• A:Answer The Fire TV Edition television does not feature a built-in DVD player. Connect your DVD player to the Fire TV Edition television using HDMI. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs there a computer app? Is there a word processor app? Can I up load Firefox?

Asked 6 years ago by dryheat.

• A:Answer The app Firefox is available for the Fire TV Edition experience. To search for more available apps, please visit: amazon.com > Menu - Shop By Category > Fire TV > Fire TV Apps & Channels > Refine by Device Type select Fire TV Edition TV and search. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I hook up an Amazon fire stick to this TV? Would that be necessary?

Asked 6 years ago by Anonymous.

• A:Answer You can connect your streaming devices at anytime using HDMI. A Fire Stick is not necessary because the TV has the Fire TV experience already built-in. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questioncan I use Apple TV with this TV?

Asked 6 years ago by Anonymous.

• A:Answer The Apple TV box can be connected to this TV via HDMI. I read that the Apple TV app was coming to the Insignia TVs but as of Dec 2019 it is still not available.

  Answered 5 years ago by Gregory

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Q: QuestionI have a Netflix account and search for downloadable movies. They come up but, the download Icon doesn't seem to be available?

Asked 6 years ago by Kimber.

• A:Answer The feature Downloading TV shows and movies on Netflix is not available for the Fire TV Edition television. For more information please visit: https://help.netflix.com/en/node/54816 David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat are the shipping dimensions (the box) of the 24” Tv?

Asked 6 years ago by Xavier.

• A:Answer The NS-24DF310NA19 Box Dimensions (H x W x D): 16.3 x 25.5 x 5.3 inches David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this allow for a QAM?

Asked 6 years ago by Robin.

• A:Answer The Fire TV Edition television tuner supports ATSC (1.0) Tuner with Clear QAM; NTSC. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionSmart cast?

Asked 6 years ago by Anonymous.

• A:Answer The Fire TV Edition television does not feature Smart cast. You can download the Amazon Fire TV app to control your TV. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the spacing between the stand mounts?

Asked 6 years ago by curious3.

• A:Answer The stand width from left to right at the widest part (footprint): 18.5 in (47 cm). David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you surf the internet with this tv, ie. open a browser window?

Asked 6 years ago by Fitzroy.

• A:Answer The Fire TV Edition television has the app internet | Amazon Silk browser to surf the web. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I download the xfinity app on this tv?

Asked 6 years ago by Nancy.

• A:Answer Hi Nancy. I understand how this could be a big inconvenience for you. At the moment Xfinity is yet to launch a version of it's streaming app on our Fire TV platform. We appreciate your understanding on this specific situation and thanks for your preference. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I plug in my current programmed fire stick into this tv? Will it work? Thanks for your time.

Asked 6 years ago by Stormy.

• A:Answer You can connect your multimedia devices at anytime to the Fire TV Edition television using HDMI. David M. - Insignia Support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you download the Xfinity TV app on this tv.?

Asked 6 years ago by ollie49.

• A:Answer Yes, you can download the Xfinity TV app on this smart TV.

  Answered 6 years ago by CommunityAnswer

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