“We have Cox cable and the tv is connected to cox using their basic box and remote. It appears I need to use the Insignia remote to turn the tv off & on and to adjust volume. I need to use the Cox remote to change the channel. Did I setup tv incorrectly?”
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You need to set up your Cox remote correctly - if set up correctly it will turn your set on and off plus work the volume
Sorry, there was a problem. Please try again later.Hi there! Thank you for your feedback. Your setup is correct. The reason you need to use the Insignia remote for turning the TV on/off and adjusting the volume is that these functions are primarily built-in features of the TV itself. The Cox remote is designed to control the cable box, which is why it changes the channels but doesn’t handle the TV’s power and volume. If you have any further questions or need additional assistance, please let us know! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-24-class-n10-series-led-hd-tv/6394746.p?skuId=6394746
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