“No water, New install, new construction. water line tested but water does not dispense, icemaker no ice. No one can figure it out.”
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Hi Julie! It sounds frustrating to have a brand new refrigerator not working as expected. Let's try to troubleshoot this together. Here are a few steps you can follow to identify and possibly resolve the issue: • Make sure that the water line is connected and the water valve open. • Make sure that the water line is not kinked or bent. • Make sure that the refrigerator compartment temperature is not set too low. If the temperature is too low, the water in the dispenser tank may freeze. • Make sure that the water filter is correctly installed. If these steps don't resolve the issue, it might be best to contact our customer support or a professional technician for further assistance. I hope this helps! Let me know if you have any other questions or need further assistance. Emman | Insignia Products
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