Questions & Answers

Q: QuestionWhat type of shelves are in the refrigerator?

• A:Answer This refrigerator has adjustable glass shelves that can be easily moved to organize your food.

Q: QuestionWhat is the capacity of this Insignia French door refrigerator?

• A:Answer This Insignia French door refrigerator has a large capacity of 26.6 cubic feet.

Q: QuestionWhat type of lighting is used inside the refrigerator?

• A:Answer This refrigerator uses energy-efficient LED interior lighting to provide bright, natural light that illuminates your food.

Q: QuestionHow is the freezer designed?

• A:Answer The freezer is located at the bottom and features upper and lower drawers for easy organization and access to frozen items.

Q: QuestionDoes this Insignia refrigerator have an ice maker?

• A:Answer Yes, this refrigerator has an automatic ice maker that provides a steady supply of ice without the hassle of refilling trays.

Q: QuestionDoes this refrigerator include a water dispenser?

• A:Answer Yes, this refrigerator has a built-in filtered water dispenser, allowing you to enjoy chilled, fresh-tasting water directly from your fridge.

Q: Question1) Are the doors removeable for transport into the kitchen? 2) Is the stainless steel fingerprint resistant? 3) Which brand manufactures this and where is it made?

Asked 7 years ago by Erika.

• A:Answer If I understand correctly, this refrigerator is a fairly recent addition to Best Buy's Insigna store product line. In answer to your questions: 1) I cannot say that the doors are removeable. The delivery men turned the refrigerator sideways and did not have any problem getting it into my house since my entrance doors are 36 inches wide. 2) I do see fingerprints along the door handles while we are still getting used to the flat handles, but they wipe off well. I like the flat appearance without handles sticking out, but I am right handed enough that the left side seems awkward to open. Just not used to it yet. There are more important positives that I am glad to have. 3) I was told the names of two different manufacturers when I asked three different store clerks: 1) LG from two of them, including one manager and one clerk who had specialized training for LG and 2) Whirlpool from the third clerk who actually rang up the sale. Both are good brands, but one of the main things I wanted was the French drawer. I tried all the samples from both brands at the store and the drawers seemed thin and too flexible for my taste. This Insigna has proven to be more sturdy with thicker feeling walls and less flexible bottom. It does have plastic drawers in the freezer instead of coated wire. The only downside to this is that both upper doors have to be open to pull out that French drawer. The ice maker is built into the top drawer with a container for dumping rather than a more self-contained enclosure. The water dispenser is rather small, too. I bought this product sight unseen since there were no samples in the store. I did not particularly need the door ice/water dispenser, so I am more than happy with the quality, size, and price.

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  Answered 7 years ago by TheReaderVerified Purchase

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Q: QuestionWho manufactures this for Insignia? I realize that this question was asked by someone else, but it seems like they received a variety of answers. LG? Whirlpool? Samsung? Other?

Asked 7 years ago by JimShorts.

• A:Answer Samsung

  Answered 6 years ago by MikeM

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Q: QuestionWe’ve had this for a month. The ice maker stopped making ice. It doesn’t appear to be blocked. What can we do?

Asked 5 years ago by Kellka7.

• A:Answer Hi, we noticed that a few times. We had to make sure the bottom basket was closed/pushed in all the way first, every time we opened and closed the fridge. I also clicked the ice maker button on and off a few times, to “reset” idk if that did anything to help but we haven’t had anymore problems since. I’m almost certain through it has to do with the top freezer basket not being pushed in all the way. Good luck!

  Answered 5 years ago by Mommy04Verified Purchase

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Q: QuestionWhat type of ice does this refrigerator make? Cubed, half moon, etc?

Asked 5 years ago by Ice.

• A:Answer The ice comes out in cubes, and they are a little smaller than normal ice cubes.

  Answered 5 years ago by CeCeVerified Purchase

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Q: QuestionThis says it has a water and ice dispenser, I don't see where the dispenser is can you please clarify?

Asked 6 years ago by Tracy.

• A:Answer Hi! The ice maker is located inside the freezer compartment, near the top of the compartment. The water dispenser is located inside the left side of the refrigerator compartment. For further information, please check the user manual available on the website. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: Questionwill the door open if the unit is flush against a wall? Or about an inch away? What about .5 inch?

Asked 6 years ago by SSB13.

• A:Answer Yes, the door will open even though the unit is flush against a wall.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI'm worried that I just bought this refrigerator to be delivered Monday and my opening is 36" exact with a wall to the right of the refrigerator. Will the doors be able to open and furthermore open far enough for the inner drawers to then open?

Asked 5 years ago by Brian.

• A:Answer My husband and I purchased this refrigerator in June to go in a space that sounds just like yours. I had searched and searched for a French door/bottom freezer combo with pocket handles due to having a wall on the right. We are EXTREMELY pleased with our choice!! The right side door opens up just against the wall but ALL the drawers open as much as they would even if that door could open further. I actually drove to our local Best Buy to check it out prior to ordering to be sure it would work. We’ve now had the refrigerator a little over two months and are very pleased!!

  Answered 5 years ago by PianoGirlVerified Purchase

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Q: QuestionWhat are the measurements of the depth without doors? My door is 31 1/2 inches wide.

Asked 6 years ago by Shortie.

• A:Answer 29" it's 32" with; we had to take bubble wrap off and the front off it's hinges to get into 34" front also the latch part of the screen door because it sticks out about an inch. Be careful if you have to go through a hall area( door knobs sticking out).

  Answered 6 years ago by Rusty

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Q: QuestionI opened the upper doors of the model in a local store. The doors seemed difficult to close. Can the resistance be adjusted?

Asked 7 years ago by ShopperNC.

• A:Answer Yes, the door hinges on that fridge must be too tight. Now, if you are talking about the isolation system, this depends on many factors like the location, ambient moisture and temperature, etc. Adolfo M. - Insignia Support

  Answered 7 years ago by InsigniaCustomerSupport

  
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Q: QuestionYesterday my new 5 mo. insignia French door fridge quit cooling.. The motor is running and led is on .there is a flashing little square on bottom of display in center flashing? Help. Nothing is cool or frozen

Asked 5 years ago by Kimberly.

• A:Answer Sorry, it looks like this model is a dud. Look at all of the negative reviews where this thing stopped cooling completely a year or less after people took delivery. It happened to me as well. I hope you have the replacement plan, though that process will likely take no less than 2 months from start to finish. Best of luck!

  Answered 5 years ago by JimShorts

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Q: QuestionI see in the Features that this refrigerator is fingerprint resistant, but I also see from reviews that it's not. Is it fingerprint resistant?

Asked 4 years ago by JImo.

• A:Answer NO it is not!!

  Answered 4 years ago by FEDUPVerified Purchase

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Q: QuestionI've just received this fridge a little over a week ago and absolutely LOVE it! Does the ice maker know to stop making ice cubes due to the level of ice in the tray OR do I have to turn off the ice maker using the button on the top of the fridge?

Asked 5 years ago by Faith.

• A:Answer The ice maker knows how to stop making ice cubes depending on the level of ice in the tray. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this fridge come with a water filter?

Asked 5 years ago by Faith.

• A:Answer Yes. The water filter is inside the frig and the water dispenser is also inside the frig.

  Answered 5 years ago by Byrd28Verified Purchase

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