Questions & Answers

Name: Insignia™ - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Brand: Insignia™
SKU: 6168626
Price: 999.99 USD
Rating: 4.1 (685 reviews)

Insignia™ - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel

Model:: NS-RFD26SS9; |
SKU:: 6168626

User rating, 4.1 out of 5 stars with 685 reviews.

Highly rated by customers for:

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QuestionThis came with some extra plastic washers in the bag that held the instructions. I do not see what they are for. Anyone know?
Asked 3 years ago by puzzlefighter.
- Answer My bet is that they are shims for adjusting ther height of the left door. Unlike the GE french door refrigerators, there is not an adjustment screw on this one. My left door is not quite high enough to engage the pivot for the seal that is between the doors, so I am going to raise mine.
  Answered 3 years ago by tkeithlu
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QuestionWill the doors and/or freezer drawer close automatically if left open a bit?
Asked 3 years ago by puzzlefighter.
- Answer Nope. The freezer door is a pull out door. The Frig doors will beep at you when you leave them open for too long,
  Answered 3 years ago by Lucinda
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QuestionI can feel there is ice in the tray but it is not dispensing it into the bucket. Nothing is blocked and the bucket is not full. How do I fix this?
Asked 3 years ago by D.
- Answer For personalized assistance with your fridge, please visit insigniaproducts.com/email-us
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionDoes one really need to shut off the water supply to change the water filter?
Asked 3 years ago by CB.
- Answer We recommend turning off the water supply to avoid water splashing.
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionIs it normal for a refrigerator that is less than 30 days old to fail? The ice maker in the Insignia model NS-RFD26SS9 does not produce ice and when it does the bottom of the tray is partially filed with water and freezes into one big chunk.
Asked 3 years ago by MB.
- Answer No its nit normal. Check the temperature and call number on Manuel
  Answered 3 years ago by Ryhno
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QuestionWhat color are the sides of the refrigerator? Stainless, grey or black
Asked 4 years ago by Gam.
- Answer The color of the refrigerator sides is grey. David M. - Insignia Support
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionIf only have an exact 36" opening (with wall on right side) will this Fridge fit in and doors open enough to open internal bins?
Asked 4 years ago by Jeff.
- Answer Yes, they will open up all the way.
  Answered 3 years ago by Olhickory
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QuestionDoes this mid have the leveling legs that can reduce the height of the fridge below 70 inches
Asked 4 years ago by Dadpbear.
- Answer No
  Answered 4 years ago by DFHarvey
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QuestionHi, are the width exactly 36" or could be a little bit less or more? my opening to where the fridge would go is just at 36.5" i am wandering if it will not fit.
Asked 4 years ago by Ingulya.
- Answer I did exactly what you are about to do and ended up shaving a 1/2 in off cabinet because my return wall was out of square.
  Answered 4 years ago by Ryhno
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QuestionI bought this fridge 6 months ago and yesterday the light stopped working in the freezer. Is that normal? It seems like a pretty short lifespan for an LED bulb.
Asked 4 years ago by Lacey.
- Answer Hello, Lacey, I am very sorry to read about this situation with the LED light not working. Please follow the link at the end so we can gladly help you, we know the importance this has to you. Eduardo L - Insignia Support https://www.insigniaproducts.com/contact-us
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI work for Union Pacific, our website has an employee discount section. I saw that Best Buy has joined with UP, so I got on the page to see the discounts. There is literally not one thing lower in price on the page than if you just walked in the store.
Asked 4 years ago by Anonymous.
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QuestionSince purchasing my fridge it has dispensed 1 tray of ice, in the last 48 hours it has not dispensed anymore. How do I troubleshoot dispenser ?
Asked 4 years ago by Icedispenser.
- Answer Hi. This issue can be caused by many reasons and I would like to provide you with alternatives for it. Please reach us at https://www.insigniaproducts.com/contact-us. Cesar G. - Insignia Support
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionWhat is the Asin number on this product. My company will not make a purchase without an Asin or Esin, sin number.
Asked 4 years ago by Debi.
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QuestionI just bought the Insignia French Door Refrigerator- NS-RFD26SS9. Our number one issue is the brightness of the light. It is so dim that it makes it rather difficult to have a good look of it all. How do you adust the brightness?
Asked 4 years ago by JR1177.
- Answer Hi JR1177, Thank you for taking the time to review our Insignia™ - 26.6 Cu. Ft. French Door Refrigerator - Stainless steel. I understand you found it uncomfortable to use since it is to dim and that can be discouraging. Upon checking on the manual there is no way to adjust the brightness/light on a refrigerator. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWho makes this refrigerator?
Asked 4 years ago by Fran.
- Answer The consensus among previous answers is Hisense. However, people who were in a store and able to ask an employee say they were told Whirlpool in some cases and LG in others. I sure hope it isn't Whirlpool because that could mean the coils are on the very bottom and will quickly start stirring dust and dog hair and stuff.
  Answered 3 years ago by LaserFaire
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QuestionDo top doors have to be open in order to open the freezer?
Asked 4 years ago by Leslie.
- Answer No
  Answered 4 years ago by Anonymous
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QuestionWill they take away the old refrigerator?
Asked 4 years ago by Anonymous.
- Answer Yes for $19.99 they will do that.make sure you choose that option when you ordering the new one
  Answered 4 years ago by Insignia
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QuestionHow much additional width is required for the door to open 90 degrees? I have about 36.5 inches with the left side against a wall, and I want to be able to open the door properly.
Asked 4 years ago by Az.
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QuestionHow long is this sale good through?
Asked 4 years ago by Cjbisme.
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QuestionWe bought ours at the end of May and the door broke in 7 days. Now the ice machine tray broke in half. Man War is sending 3rd party to repair again. Anyone else had these problems?
Asked 4 years ago by bkellly.
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Showing 81-100 of 113 questions

Questions & Answers

Insignia™ - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel

Q: QuestionThis came with some extra plastic washers in the bag that held the instructions. I do not see what they are for. Anyone know?

Q: QuestionWill the doors and/or freezer drawer close automatically if left open a bit?

Q: QuestionI can feel there is ice in the tray but it is not dispensing it into the bucket. Nothing is blocked and the bucket is not full. How do I fix this?

Q: QuestionDoes one really need to shut off the water supply to change the water filter?

Q: QuestionIs it normal for a refrigerator that is less than 30 days old to fail? The ice maker in the Insignia model NS-RFD26SS9 does not produce ice and when it does the bottom of the tray is partially filed with water and freezes into one big chunk.

Q: QuestionWhat color are the sides of the refrigerator? Stainless, grey or black

Q: QuestionIf only have an exact 36" opening (with wall on right side) will this Fridge fit in and doors open enough to open internal bins?

Q: QuestionDoes this mid have the leveling legs that can reduce the height of the fridge below 70 inches

Q: QuestionHi, are the width exactly 36" or could be a little bit less or more? my opening to where the fridge would go is just at 36.5" i am wandering if it will not fit.

Q: QuestionI bought this fridge 6 months ago and yesterday the light stopped working in the freezer. Is that normal? It seems like a pretty short lifespan for an LED bulb.

Q: QuestionI work for Union Pacific, our website has an employee discount section. I saw that Best Buy has joined with UP, so I got on the page to see the discounts. There is literally not one thing lower in price on the page than if you just walked in the store.

Q: QuestionSince purchasing my fridge it has dispensed 1 tray of ice, in the last 48 hours it has not dispensed anymore. How do I troubleshoot dispenser ?

Q: QuestionWhat is the Asin number on this product. My company will not make a purchase without an Asin or Esin, sin number.

Q: QuestionI just bought the Insignia French Door Refrigerator- NS-RFD26SS9. Our number one issue is the brightness of the light. It is so dim that it makes it rather difficult to have a good look of it all. How do you adust the brightness?

Q: QuestionWho makes this refrigerator?

Q: QuestionDo top doors have to be open in order to open the freezer?

Q: QuestionWill they take away the old refrigerator?

Q: QuestionHow much additional width is required for the door to open 90 degrees? I have about 36.5 inches with the left side against a wall, and I want to be able to open the door properly.

Q: QuestionHow long is this sale good through?

Q: QuestionWe bought ours at the end of May and the door broke in 7 days. Now the ice machine tray broke in half. Man War is sending 3rd party to repair again. Anyone else had these problems?

QuestionThis came with some extra plastic washers in the bag that held the instructions. I do not see what they are for. Anyone know?

QuestionWill the doors and/or freezer drawer close automatically if left open a bit?

QuestionI can feel there is ice in the tray but it is not dispensing it into the bucket. Nothing is blocked and the bucket is not full. How do I fix this?

QuestionDoes one really need to shut off the water supply to change the water filter?

QuestionIs it normal for a refrigerator that is less than 30 days old to fail? The ice maker in the Insignia model NS-RFD26SS9 does not produce ice and when it does the bottom of the tray is partially filed with water and freezes into one big chunk.

QuestionWhat color are the sides of the refrigerator? Stainless, grey or black

QuestionIf only have an exact 36" opening (with wall on right side) will this Fridge fit in and doors open enough to open internal bins?

QuestionDoes this mid have the leveling legs that can reduce the height of the fridge below 70 inches

QuestionHi, are the width exactly 36" or could be a little bit less or more? my opening to where the fridge would go is just at 36.5" i am wandering if it will not fit.

QuestionI bought this fridge 6 months ago and yesterday the light stopped working in the freezer. Is that normal? It seems like a pretty short lifespan for an LED bulb.

QuestionI work for Union Pacific, our website has an employee discount section. I saw that Best Buy has joined with UP, so I got on the page to see the discounts. There is literally not one thing lower in price on the page than if you just walked in the store.

QuestionSince purchasing my fridge it has dispensed 1 tray of ice, in the last 48 hours it has not dispensed anymore. How do I troubleshoot dispenser ?

QuestionWhat is the Asin number on this product. My company will not make a purchase without an Asin or Esin, sin number.

QuestionI just bought the Insignia French Door Refrigerator- NS-RFD26SS9. Our number one issue is the brightness of the light. It is so dim that it makes it rather difficult to have a good look of it all. How do you adust the brightness?

QuestionWho makes this refrigerator?

QuestionDo top doors have to be open in order to open the freezer?

QuestionWill they take away the old refrigerator?

QuestionHow much additional width is required for the door to open 90 degrees? I have about 36.5 inches with the left side against a wall, and I want to be able to open the door properly.

QuestionHow long is this sale good through?

QuestionWe bought ours at the end of May and the door broke in 7 days. Now the ice machine tray broke in half. Man War is sending 3rd party to repair again. Anyone else had these problems?