“I can't seem to be able to find the water filter to purchase anywhere. Is there a different brand we can use? Anything someone else has had luck with?”
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Normally you could buy it on bestbuy.com or eBay, for $29.99. It is sold out, however. If this situation persists you can install an inline filter on the water line somewhere between the fridge and the water supply. They make those with replaceable filters. The replacements could be cheaper than these ones.
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