“The freezer is ice cold, but the fridge does not get cold at all. Is there some trick to getting it to get cold? Yes, I pluged it in.”
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Hello, thank you for your question. If the freezer is getting cold but the refrigerator section is not, this usually indicates a blocked airflow vent or the temperature dial set too low in the fridge compartment. Please ensure the vents aren’t covered and the fridge control is set to a colder setting. If the issue continues after 24 hours of proper setup, contact us at 877 467 4289 or insignia@bestbuy.com so we can look into this further and help you with the next steps. Poojitha | Insignia
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