“On/off switch moves from max to min but am not able to switch to off position. Is this normal?”

1-3 of 3 Answers

• Try to unplug the unit to turn it off. For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered by InsigniaCustomerSupport 5 years ago

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• Answering my own question. Switch would not turn to off while unplugged. I was waiting 24 hours to plug it in. Once plugged in and running the switch would then turn to Off easily. Also, informed Insignia service of the answer since they didn't know either.

  Answered by Lardale 5 years ago

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• The dial should be turned straight up, but I just tried mine and the light is on, so maybe it will have to be unplugged. I wlll call the read my manual, because that never crossed my mine to turn it off other than unplugging it. Sorry I could not be of more help.

  Answered by Sumner 5 years ago

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