Questions & Answers

Q: QuestionWhat is the outer jacket of the cable made of?

• A:Answer The outer jacket of the cable is made of durable PVC.

Q: QuestionIs this cable compatible with a 3.5mm jack?

• A:Answer Yes, this cable is compatible with most 3.5 mm-capable devices.

Q: QuestionWhat is the brand of this cable?

• A:Answer This cable is an Insignia product.

Q: QuestionWhat type of cable is this?

• A:Answer This is a USB-C to 3.5 mm cable.

Q: QuestionHow long is this cable?

• A:Answer This cable is 3 feet long.

Q: QuestionWhat is the max bit depth and sample rate for this adapter (16-bit, 24-bit? 48khz, 96khz?)

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your inquiry! The Insignia™ 3’ USB-C to 3.5 mm Cable (model NS-MCX321K) supports a maximum bit depth of 24-bit and a sample rate of up to 96 kHz. This ensures high-quality audio output for your devices.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan this cable be used to connect my AirPods Max (usb-c) to my MacBook Pro headphone jack?

Asked 1 year ago by PhillipS.

• A:Answer The Insignia™ 3’ USB-C to 3.5 mm Cable is designed to transmit audio from a USB-C device to a 3.5 mm audio input. However, it does not support audio transmission in the reverse direction (from 3.5 mm to USB-C). Therefore, this cable would not work for connecting your AirPods Max (USB-C) to your MacBook Pro headphone jack. Patricia | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work w/Samsung Galaxy S25?

Asked 1 year ago by Lynn.

• A:Answer Yes, the Insignia™ 3’ USB-C to 3.5 mm Cable should work with the Samsung Galaxy S25. This type of cable is generally compatible with most USB-C devices, including the Galaxy S25. Patricia | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI am wondering will this work for my projector (3.5mm) connected to speakers (USB-C) and play sounds from the projector out of the speakers?

Asked 1 year ago by Andrew.

• A:Answer Hello Andrew! The Insignia™ 3’ USB-C to 3.5 mm Cable (NS-MCX321K) is designed to transmit audio from a USB-C device to a 3.5 mm audio input. This means it works well for connecting USB-C enabled devices to 3.5 mm audio jacks, such as headphones or speakers. However, in your case, you want to connect a projector with a 3.5 mm output to speakers with a USB-C input. Unfortunately, this cable won’t work for that setup because it doesn’t support audio transmission in the reverse direction (from 3.5 mm to USB-C). Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-usb-c-to-3-5-mm-cable-black/6416131.p?skuId=6416131

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this to charge my 2nd gen IPod Shuffle?

Asked 2 years ago by Cassidy.

• A:Answer Hi, Cassidy. Thank you for your Inquiry! No, the Insignia™ - 3’ USB-C to 3.5 mm Cable is designed to transmit audio signals from a device with a USB-C port to a device with a 3.5 mm audio jack. It is not intended for charging devices like the 2nd generation iPod Shuffle, which typically uses a different type of connector for charging. You should use the appropriate charging cable or dock recommended for your iPod Shuffle model to ensure safe and proper charging. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-usb-c-to-3-5-mm-cable-black/6416131.p?skuId=6416131

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a one-way cable? I am moving music from my cassette player (w/ the 3.5mm headphone jack) to my laptop (w/ the USB-C connector.) But my laptop only recognizes it as an output cable, no input. Another cable works fine but isn't great quality.

Asked 2 years ago by Anonymous.

• A:Answer Hi Insignia Customer, yes, this is only a one-way cable. As you can see on the specification, the connectivity of the Insignia™ - 3’ USB-C to 3.5 mm Cable - Black is for USB, Analog Audio, that's the reason your laptop only recognizes the cable as an output one. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3-usb-c-to-3-5-mm-cable-black/6416131.p?skuId=6416131

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this cord capof play my music thou my car aux

Asked 3 years ago by Buddy.

• A:Answer Yes

  Answered 3 years ago by bubbieVerified Purchase

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Q: QuestionI need a cable to get music from my ipod/iphone through my car - is this the cable i need?

Asked 4 years ago by Anonymous.

• A:Answer No, this cable does not work with iPod/iPhone. Try the Model: NS-MLX321W

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCould I use this with an iPhone or iPad? Thanks

Asked 5 years ago by Marz.

• A:Answer This cable works for most devices with a USB Type C port. Use a Lightning cable with an iPhone or iPad with a Lightning port.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat to I need to play my portable mini disc player, my portable CD Player and I-Pod to play thru my 2026 GMC Sierra 2500 Pro’s radio?

Asked 1 week ago by Anonymous.

Q: QuestionDo it have a DAC If yes what rate

Asked 1 month ago by JavierG.

• A:Answer No

  Answered 3 weeks ago by Tha1NOnlyVerified Purchase

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Q: QuestionWith this also charge my phone? or only do audio? If it does not also charge. Does Insiginia make an adapter that also charges?

Asked 2 months ago by LynH.

• A:Answer Hello Lyna, thank you for your question. The Insignia 3‑ft USB‑C to 3.5 mm Cable is designed only for audio output. It does not support charging or power delivery, so it will not charge your phone while in use. At this time, Insignia does not make a USB‑C to 3.5 mm adapter that also provides charging capability. If you need simultaneous audio and charging, you would need a USB‑C audio + charging splitter. For help finding one, you can contact Best Buy, and they will assist you with recommendations at 1‑888‑237‑8289. Sudeep | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this product work with Google pixel devices? I've tried similar products without success.

Asked 2 months ago by PixelOwner.

• A:Answer Hello, thank you for the question. This Insignia USB‑C to 3.5 mm cable does work with most Google Pixel devices, as long as the phone supports USB‑C audio output. Some older or carrier‑specific Pixel models disable analog audio over USB‑C, which can cause issues with similar products. If your Pixel supports USB‑C audio, this cable should function normally for headphones or AUX connections. Poojitha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan this cable be used to transfer music from an iPhone or laptop to a mini iPod shuffle?

Asked 3 months ago by Sharkey.

• A:Answer Hi Sharkey, Thank you for your question. This cable is designed to connect USB‑C devices to 3.5 mm audio inputs, but it cannot be used to transfer music or data. It only supports audio output, not file transfer or syncing. Rafay | Insignia Products

  Answered 3 months ago by InsigniaCustomerSupport

  
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