“Our new tv is making clicking/popping sounds when we change the channel. We spent a half hour with our cable provider (Breezeline) and thy were stymied. I tried googling the problem but I was stymied again. Thanks for your advice.”
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I'm sorry to hear about the issues you're experiencing with your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. The clicking or popping sounds when changing channels can be quite frustrating. Here are a few steps you can try to resolve the issue: 1. Check Audio Settings: Ensure that the audio settings on your TV are correctly configured. Sometimes, adjusting the sound mode or turning off any sound enhancements can help. 2. Update Firmware: Make sure your TV's firmware is up to date. Manufacturers often release updates to fix bugs and improve performance. You can check for updates in the TV's settings menu. 3. Inspect Connections: Ensure all cables and connections are secure. Loose or faulty connections can sometimes cause audio issues. 4. Reset TV: Try performing a factory reset on your TV. This can resolve many software-related issues. Be sure to back up any important settings or data before doing this. 5. External Devices: If you have any external devices connected to your TV (like a soundbar or external speakers), try disconnecting them to see if the issue persists. Sometimes, the problem can be with the external device rather than the TV itself. If these steps don't resolve the issue, it might be a hardware problem. In that case, I recommend contacting Insignia customer support for further assistance. They can help troubleshoot the problem or arrange for a repair if necessary. I hope this helps! Let me know if you have any other questions or need further assistance.
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