“How do I download the Xfinity Streaming App? I searched for the ap, clicked on it, then clicked on the download button. It then went to the view of the apps. But when I click on the icon, it takes me back to the original page, with the download button.”
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Thank you for your inquiry! If you're having trouble downloading the Xfinity Streaming App on your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV, there are a few steps you can try to resolve the issue. First, ensure your TV's software is up to date by going to Settings > Device & Software > Check for System Update. Sometimes, clearing the cache can help, so navigate to Settings > Applications > Manage Installed Applications > Xfinity Stream > Clear Cache. Restarting your TV by unplugging it for about a minute and then plugging it back in can also resolve issues. If the app is partially installed, uninstall it by going to Settings > Applications > Manage Installed Applications > Xfinity Stream > Uninstall, and then try downloading it again from the app store. Additionally, make sure your TV is connected to the internet by checking Settings > Network > Check Network Connection. If these steps don't resolve the issue, you might want to contact Xfinity support for further assistance. Keith | Insignia Support
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