Questions & Answers

Q: QuestionDo you need Cable or Internet connection to get TV Channels and is this a HDTV

Asked 1 year ago by Richey344.

• A:Answer it can be used without any service provider

  Answered 1 year ago by dede

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Q: QuestionCan this TV be connected to a DVD player if one does not connect to internet, as primary use would be to play DVD's

Asked 1 year ago by Wojo.

• A:Answer Yes, if your DVD player has a USB plug

  Answered 1 year ago by JackieLVerified Purchase

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Q: Questiondoes this have hdmi ports

Asked 1 year ago by Anonymous.

• A:Answer Yes it has 2 or 3 hdmi ports

  Answered 1 year ago by AlixandriaAVerified Purchase

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Q: QuestionNot really a fan of this tv. Now the picture keeps disappearing when watching digital antenna TV. What is going on?

Asked 1 year ago by OSClan.

• A:Answer I have Direct TV and my picture, sound, everything is perfect

  Answered 1 year ago by dede

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Q: QuestionI cannot access the major network channels on antenna/live except PBS. I could at first. I watched some of the Ravens game on ABC. Then I couldn't get it, nor NBC nor CBS and still can't. Why?

Asked 1 year ago by mikales.

• A:Answer maybe your antenna is not equipped to handle anything by PBS

  Answered 1 year ago by dede

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Q: QuestionWhy is my Xbox Series S not compatible with this TV? The HDMI cable when plugged in recognized my Nintendo Switch, but when used for my Xbox. My device wasn't even recognized or even given an error message. HDMI cable when plugged into other TVs works.

Asked 1 year ago by UnknownUser.

• A:Answer ASK Best Buy

  Answered 1 year ago by dede

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Q: QuestionCan you use fire stick on it?

Asked 1 year ago by Anonymous.

• A:Answer what is a fire stick/

  Answered 1 year ago by dede

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Q: Questionis this tv new or reman

Asked 1 year ago by Anonymous.

• A:Answer Reman

  Answered 1 year ago by TamelaSVerified Purchase

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Q: QuestionTV keeps shutting off sleep timer is not on. Shuts itself down any where from 1 min to 30 mins. Why and what can I do to stop it?

Asked 1 year ago by Larry.

• A:Answer did you open the "service" device and disconnect the timer

  Answered 1 year ago by dede

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Q: QuestionMy husband bought and set up this tv to replace our 12 year old Samsung. The audio is driving me nuts, it feels like I am being attacked from multiple angles even when my kid watches a cartoon. How can I change this?

Asked 1 year ago by Anonymous.

• A:Answer go into the "service" set up for the set and click on audio and change the audio to suit yourself.

  Answered 1 year ago by dede

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Q: QuestionCan I wall-mount this tv or does it need to be on the stand?

Asked 1 year ago by Lauren.

• A:Answer Yes, it can be wall-mounted on a swivel or flush mount.

  Answered 1 year ago by MzStreaterVerified Purchase

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Q: QuestionCan you rotate the picture to portrait mode instead of landscape?

Asked 1 year ago by homebody.

• A:Answer Not that I know of.

  Answered 1 year ago by user970008Verified Purchase

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Q: QuestionIs it possible to turn off the wi-fi signal?

Asked 1 year ago by steve.

Q: QuestionMy remote control apparently seems to have been disconnected from my television. I am unable to access to get the remote to reprogram back even after doing the steps to reconnect the remote to access my Insignia television

Asked 1 year ago by Devora.

Q: QuestionI would like to use this as a monitor for my computer, HDMI connection. Do I have to subscribe to FireTV if I don't plan on using it?

Asked 1 year ago by Corky.

• A:Answer All you need to do is buy an HDMI cable and connect it to your computer, just make sure you buy the right cable to be compatible with your computer port.

  Answered 1 year ago by JdMyersVerified Purchase

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Q: QuestionDoes it come with hdmi? Can I download other apps

Asked 1 year ago by Jopay.

• A:Answer yes

  Answered 1 year ago by personalmanfam56Verified Purchase

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Q: QuestionHow do I get off the Banner at bottom of screen” will be back in a moment”?

Asked 1 year ago by Machelke.

Q: QuestionIt doesn't fit on our existing swiveling wall mount. What kind of wall mount do we need

Asked 1 year ago by Mary.

• A:Answer Try this one from Amazon. https://a.co/d/1izw1SS

  Answered 1 year ago by user990631Verified Purchase

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Q: QuestionCan this tv be hardwired? I don't have wireless

Asked 1 year ago by Amy.

• A:Answer Yes, it has HDMI and Coaxial jacks for hardwire inputs

  Answered 1 year ago by ScottKVerified Purchase

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