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Hello, Thank you for your consideration. We appreciate you taking the time to write us what concerns you. I understand you are trying to download a steaming app on your TV. I would like to start by explaining that this unit is non-smart which doesn't include these functions. We have a way for you to add these features and you can get them by connecting a external smart HDMI roku or fire stick to download what you need. If you have any further questions please contact us at this link below. We appreciate your preference! - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us
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