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This is not a frost-free model so it will need to be emptied and allowed to thaw. Any ice build up has no where to drain other than inside the freezer unit.
Sorry, there was a problem. Please try again later.Even though ice is not visibly present in the freezer compartment, allow the evaporator, located behind the freezer wall, to completely defrost for approximately two hours (total) before restarting the refrigerator.
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