“why does my new Insignia smart tv turn off after being idle for 15 minutes”

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• Mine do the same thing. It's not the sleep timer. Or the screen saver. There is no setting to turn the sleep timer OFF. Even when set to 240 minutes it shuts off in 5.

  Answered by Anonymous 1 year ago

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• To Insignia team. There is no "OFF" option under sleep timer.

  Answered by StevenS 1 year ago

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• Hi Quadfisher1965, thank you for letting us know your concern. One possible reason why your Smart Fire TV keeps turning off is, there is a possibility that the sleep timer is turned on. To turn it off, press and hold the Home button until the Quick Settings menu opens. Select Sleep Timer, then change the setting to Off. If you have any further questions, feel free to reach us out. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered by InsigniaCustomerSupport 1 year ago

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