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Mine was doing the same. Call Insignia and tell them to send you a new remote while it's still under warranty. Worked for me.
Sorry, there was a problem. Please try again later.Hello Roxi, Try to reset the remote by unpluging your Fire TV and wait 60 seconds. Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds. Release the buttons and wait 5 seconds. Remove the batteries from your remote. Plug in your Fire TV and wait 60 seconds. Put the batteries back in your remote. Press the Home button on the remote. Observe if it changes the behavior on your remote. Insignia Support Louise www.insigniaproducts.com/support
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