“have insignia fire tv. blutooth audio pairs but has no sound using thr hdmi inputs. all of the fire tv apps (prime,netflix, etc) bluetooth audio works fine. devices are paired,sound automatically mutes on tv, but no sound to headphones. help please”
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Hi Carl. Thank you for trusting us, knowing that we will answer your question accurately. I think this specific issue requires step-by-step troubleshooting guidance from our support team. Please, contact us on the link below my signature for further orientation on this situation. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
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