“Got this TV Black Friday 2019 and I’ve been having sound issues for a few weeks now. The sound cuts out randomly and sometimes requires a restart to fix. Sound options setting cannot be selected while issue is occurring... but can be when issue goes away?”
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I am also having same problem. A simple work around would be plugging in a headphone (3.5mm jack) to the TV and disconnect it..
Sorry, there was a problem. Please try again later.Seems to be a problem with these tv's. I got one and my daughter and son in law bought one. They had the same problems from day one and mine started a month later. We were both able to exchange our TVs and so far so good, knock on wood. Did find other reviews with ther same problem. Would be nice if they could do an update and fix it. I did read that hooking a sound bar to the TV works. Good luck.
Sorry, there was a problem. Please try again later.Several customers including me are facing the same issue and BestBuy/Insignia did/will do nothing about it. I reached Insignia help desk and the only thing they said was it was a known problem and asked to return the TV. It has passed return time now. Use a sound bar and that will help
Sorry, there was a problem. Please try again later.This sound issue can be fix via FW update and adjust sound setting. The step as below: First part: Update software to latest version. Step 1: Connect WIFI, go to main menu, select "setting". Step 2: Select Deice & Software. Step 3: Select "About". Step 4: Select Downloading Update. Step 5: Install the software, TV shows software version. Second part: Sound setting after software update: Step 6: Return to main menu, select setting. --Photo 1 Step 7: Select "Display & Sounds". --Photo 2 Step 8: Select "Audio Output". --Photo 3 Step 9: TV Speaker select ON. --Photo 4 After finished above setting, the sound should be recovered.
Sorry, there was a problem. Please try again later.While the TV is on - Plug some headphones into the AUX port, Remove them, TV Speakers will return to Normal
Sorry, there was a problem. Please try again later.I have the same issue .I thought it was my cable box now I have to start to check tv out because all I did was restart my box a few times and it came on now I need to check tv out
Sorry, there was a problem. Please try again later.I'm having the exact same issue. I removed my good rating and updated it And we're passed the return/exchange period. I have to restart it constantly
Sorry, there was a problem. Please try again later.This sound issue can be fixed via FW update and adjusting the sound settings. Here are the steps: First part: Update software to latest version. Step 1: Connect WiFi, go to main menu, select "Settings". Step 2: Select Device & Software. Step 3: Select "About". Step 4: Select Downloading Update. Step 5: Install the software, TV shows software version. Second part: Sound setting after software update: Step 6: Return to main menu, select Settings. Step 7: Select "Display & Sounds". Step 8: Select "Audio Output". Step 9: TV Speaker select ON. When you finish, the sound should be recovered.
Sorry, there was a problem. Please try again later.We are having this problem too. Right after the one year warrantee expires. I have tried the soundbar and that doesn’t help. I have tried to go through the idea insignia gives in this answer but it doesn’t even give me the option to turn on my tv speakers. I know we were all excited to get a good deal on this tv but don’t bother. It’s crap and needs to be replaced after a year.
Sorry, there was a problem. Please try again later.I am having the same issue 2019 black Friday. I exchanged the TV already once and a few months later the 2nd TV had the same issue. Exchanged it again and the 3rd was fine until now.
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