Questions & Answers

Q: QuestionI bought this tv , but my shows am movies are playing extremely fast is their away to slow it down in the setting ?

Asked 5 years ago by Darneshat.

• A:Answer The Fire TV Edition does not have a setting to slow down shows. Press and hold the home button for 3 seconds to launch the Quick Access menu, you can adjust Picture settings from there. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow secure should the feet feel when correctly attached? All directions are very clear to not over tighten the screws, however I can’t get the, tight enough to stop the stand legs from wobbling. I’m concerned that the legs will break is the tv is moved.

Asked 5 years ago by Lahrensbrown.

• A:Answer The stand feet should feel firm when correctly attached. To purchase professional installation please visit: geeksquad.com David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV have Disney+ app already loaded on this TV

Asked 5 years ago by Smith.

• A:Answer During the set up process the Disney+ app is one of the apps you can select to have installed right away without having to search for it

  Answered 5 years ago by BigCadilacJack

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Q: QuestionHow does this compare to a 8 series tv

Asked 5 years ago by Anonymous.

• A:Answer You can compare the specifications listed on the product's specifications section on bestbuy.com David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this television support Google home controls

Asked 5 years ago by Amber.

• A:Answer This television does not support Google Home controls. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the box size for this 58" TV? I want to make sure it fits in my vehicle.

Asked 5 years ago by MEHill.

• A:Answer The box dimensions (HxWxD): 34.13 x 57.09 x 6.77 inches. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWould this TV work with 220V input instead of 110V?

Asked 5 years ago by Turul.

• A:Answer This TV will only work with 110 V input. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow do you get to the menu to make adjustments, select HDMI, sound, picture , etc. Please don't bother to answer if you don't know.

Asked 5 years ago by Anonymous.

• A:Answer Press and hold the home button for 3 seconds to launch the Quick Access menu. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you order this item online

Asked 5 years ago by Jackieo.

• A:Answer Please visit bestbuy.com to see the available Fire TV Edition television. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questionhello i want to know witch format can play throught usb

Asked 5 years ago by checo.

• A:Answer You can watch a video from a USB Flash Drive using the app VLC for Fire. The app VLC for Fire supports the following formats: MKV, MP4, AVI, MOV, Ogg, FLAC, TS, M2TS, Wv and AAC Also, the VLC app features a repeat function. The TV supports one USB flash drive up to 128 GB formatted FAT32 David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the input power spec, does it take 240volt

Asked 5 years ago by CA.

• A:Answer This TV only takes 120 V David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this product work in Colombia?

Asked 5 years ago by functionality.

• A:Answer This TV is only available in the United States of America. It is not supported nor shipped outside of the U.S.A. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it support disney plus app

Asked 5 years ago by Bart.

• A:Answer Yes, you can download the Disney + app.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the actual size of the TV

Asked 5 years ago by marsha.

• A:Answer The dimensions with stand (HxWxD): 32 × 51.3 × 10.4 inches. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this an hdr tv?

Asked 5 years ago by Fercho.

• A:Answer This TV supports HDR10. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this tv be on sale today for Black Friday

Asked 5 years ago by Cookie49.

Q: QuestionDoes this Fire TV have something like Airdrop on the apple tv - where I can put what I'm watching on my laptop to the TV?

Asked 5 years ago by surfwhippies.

• A:Answer You can connect your Apple TV box to the TV using an HDMI cable. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDOES ANY STORE IN DMV AREA HAVE THIS TV

Asked 5 years ago by Anonymous.

• A:Answer Please visit bestbuy.com to see the available Fire TV Edition television models. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI am interested in buying the item but I live in Puerto Rico what is the procedure insignia 58"

Asked 5 years ago by jfigueroabjm1031.

• A:Answer Unfortunately online ordering is not available to or from Puerto Rico. Please visit your local Best Buy store to see the available televisions. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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