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  • QuestionWhat year did this tv come out

    Asked by Anonymous.

  • QuestionCan this tv accommodate a sound bar? Which is the best?

    Asked by Girlie.

    • Answer Yes it can. It has an optical out which is perfect for most soundbars. As far as which one to get, it depends on your budget, and how much space you have.

      Answered by AdamK

  • QuestionCan you mount stands in the center of the tv in order for the tv to fit on a smaller stand?

    Asked by Km.

    • Answer no, i believe when i put mine together that the outside locations were the only mounting points for the legs

      Answered by JPx3

  • Questiondo i need my fire stick to get my fire tv connection

    Asked by me.

    • Answer no, it works with out it

      Answered by JPx3

  • QuestionSetup, foes that include mounting it on wall?

    Asked by Anonymous.

    • Answer no it does not

      Answered by JPx3

  • QuestionCan I play a looping slideshow from USB 2.0

    Asked by mfragg.

    • Answer Yes, you can plug in a USB and view photos. Looping may depend on the built-in media player, but most support repeat/loop options

      Answered by Shaune

  • QuestionWhy can’t I turn on the built in speakers?

    Asked by Hobbs.

    • Answer Hi Insignia Customer! Thank you for your question. If you’re unable to turn on the built‑in speakers, it’s often due to the TV being set to an external audio device such as a sound bar, receiver, or Bluetooth speaker. We recommend checking the Audio Output settings in the TV’s menu and switching it back to the TV’s internal speakers. If the issue continues, our support team at 877-467-4289 or insigniasupport@bestbuy.com. They can help walk you through additional troubleshooting and make sure everything is set up correctly. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow do I download install and watch Spectrum TV app?

    Asked by Curlee.

    • Answer its super easy, when you turn the tv on, it has an app section you can go straight to and download any app you want

      Answered by JPx3

  • QuestionCan you deliver a TV and remove the old one?

    Asked by TV.

    • Answer I had to be responsible for removing old tv.

      Answered by Mary

  • Questioncan you mount this tv?

    Asked by Anonymous.

    • Answer Yes. You will have to purchase the mount separately.

      Answered by MichelleR

  • QuestionI’m having a difficult time adjusting the screen/picture size. I’ve tried settings, but always end up with a smaller size on my big 65 inch TV!

    Asked by BlueJay.

    • Answer Thank you for your inquiry! If your Insignia™ 65" Class F50 Series Fire TV is showing a smaller picture than expected, it’s likely due to incorrect display or aspect ratio settings. To fix this, start by pressing the Home button on your remote and navigating to Settings > Display & Sounds > Display. From there, select Picture Size, and choose "Auto" or "16:9", which are best for widescreen content. If you're using an external device like a cable box or game console, make sure its video output settings are also set to 1080p or 4K UHD and the aspect ratio is 16:9. Additionally, check for any settings related to Overscan or Stretch and turn them off to avoid image distortion. These steps should help you get the full picture on your 65-inch screen. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT.

      Answered by InsigniaCustomerSupport

  • Questionhow to fix your insignia tv setting due to having a blue screen

    Asked by Artis.

    • Answer If your Insignia 65" F50 Series Fire TV displays a blue screen, try unplugging it for a minute and then plugging it back in to reset it. Ensure all HDMI cables are securely connected, or switch to a different input source. If the issue continues, please contact Insignia Customer Service for further assistance at 877-467-4289. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhen i first bought this TV, the dolby vision was working perfectly with apps and games. For some reason it is only showing SDR when i try to alter the picture settings and when i go to display options there is only the HDMI and composite options?

    Asked by BP.

    • Answer Hi BP, thank you for reaching out. We understand how frustrating this issue can be. Please ensure that your TV’s firmware is up to date and try resetting the TV by unplugging it for a few minutes before plugging it back in. Additionally, check your HDMI connection and settings to ensure Dolby Vision is enabled. If you have any further questions, you can contact us at 877-467-4289 for troubleshooting assistance. Tine | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan I view a computer slide show (PC and MAC) wirelessly?

    Asked by J.

    • Answer Yes. There is screen mirroring.

      Answered by Jb8810

  • QuestionWhat are the dimensions of the box?

    Asked by Chris.

    • Answer Hi Chris, thank you for reaching out. The box dimensions are 5.5 inches in length, 63 inches in width, and 35 inches in height. I hope this information is helpful for you, and please feel free to ask if you have any further questions! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questiondoes this tv have a 3.5 mm aux area that i can connect headphones to

    Asked by ivan.

    • Answer Yes but when you have a 3.5mm plugged in the tv speakers are disabled

      Answered by ClintD

  • QuestionIs it Made in USA?

    Asked by Dp.

    • Answer yes

      Answered by Paula

  • QuestionHow many pounds is TV abd horizontal vertical mm?

    Asked by Anonymous.

    • Answer Hi there. The Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV (NS-65F501NA24) weighs 27.6 lbs (12.5 kg) without the stand. Its dimensions without the stand are 56.9 inches wide, 34.6 inches high, and 11.8 inches deep (1445 mm x 879 mm x 300 mm). If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questionwhat year is this TV made?

    Asked by jpw5.

    • Answer Hi there. The Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV (NS-65F501NA24) was released in 2024. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs thisa smart TV

    Asked by Anonymous.

    • Answer Yes

      Answered by ClintD