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I didn't have that problem. I did see the bottom is not level. So maybe try to level the freezer. That's all I noticed.
Sorry, there was a problem. Please try again later.Once you shut it, the freezer creates a vacuum seal at the door so everything stays cold inside. You should not try to immediately open your freezer after shutting it.
Sorry, there was a problem. Please try again later.Mine does this sometimes. I am able to open it again in less time than a minute. My thought is that there is a vacuum being created when you close the door. I wonder if it has anything to do with how long the door is kept open. I hope this helps. I have had mine for a month. I am very pleased with it.
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