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Sorry, there was a problem. Please try again later.Hello Insigniafreezerdial, We are very sorry to read that the adjustable mechanical dial is missing. I know how inconvenient this must be for you. I would like to ask, was the freezer newly purchased? If so, then I would highly advise to contact the retailer for further assistance. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. Chelsea Insignia Support Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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