“The projector displays the word "alert" then followed with "off" then it turns off. the device is connected to the laptop using its HDMI cable, but it seems that the laptop doesn't respond to the projector and it displays the "alert" and "off" screen.”
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I have the same problem. I cannot (for the life of me) get the projector to connect in Windows. If you use Linux, it seems to work! Also blueray players, Android devices and just about everything else will work, but not windows for some reason. I'm hunting for some sort of solution.
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