Questions & Answers

Q: QuestionDoes anyone know (from experience) will you hear well with this headset while you are wearing hearing aids? The mic is on the back of my ear (over the ear hearing aids).

Asked 3 years ago by Pegasus.

• A:Answer These headphones are over-the-ear, so I find a bit of pressure is on my ears. I don't wear them long so it works OK for me. I have glasses but no hearing aids.

  Answered 3 years ago by gravestVerified Purchase

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Q: QuestionIs this product made in the USA? If not, then where?

Asked 3 years ago by UncleSam.

• A:Answer Hi UncleSam, It is made in China. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questionare these compatible with the Norcom TTU7X speak thru system?

Asked 3 years ago by Tim.

• A:Answer Hi Tim, Absolutely yes.This will work on speaker. Insignia Support, Merjorie www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this item work with a mac laptop? Does it require any additional equipment to be compatible?

Asked 3 years ago by Poodle72.

• A:Answer Hi Poodle72, This Insignia™ - On-Ear Stereo Headset - Black is ompatible with most cell phones, tablets and other devices with a 3.5mm 4-barrel plug for wide-ranging use. An included Y-cable adapter enables connectivity with most laptop and desktop computers with dual 3.5mm plugs. Insignia Products Lisa https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionUsing with an iPhone 8.. I can hear the dialing and ring when placing calls. But cannot hear when someone answers.Have tried adjusting the volume. I can hear videos.

Asked 3 years ago by kban.

• A:Answer Hi Kban! We're very sorry to read you are experiencing this issue with one of our products, I highly recommend to contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, any agent over the phone can further assist you into addressing the problem. Insignia Support Alvin www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use these for Rosetta Stone on my iPad?

Asked 4 years ago by Jack.

• A:Answer You would need to be able to connect with an aux port on your iPad.

  Answered 3 years ago by gravestVerified Purchase

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Q: QuestionDoes this work with Insignia TV??

Asked 4 years ago by Anonymous.

• A:Answer This headset works for most devices with a 3.5 mm headphone jack.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this product work with iPhone 7?

Asked 4 years ago by Richie.

• A:Answer This headset is compatible with most cell phones, tablets and other devices.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this headset compatible with the Meridian 1 phone?

Asked 4 years ago by swooties.

• A:Answer This headset is compatible with most cell phones, tablets and other devices with a 3.5mm plug.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionAre these noise canceling

Asked 4 years ago by Cassandria.

• A:Answer This headset features a noise-canceling microphone.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionAre they muted headphones

Asked 4 years ago by Nikki.

• A:Answer No, this headset does not have a mute button/switch.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes his work with an LKG model phone for customer service usage?

Asked 4 years ago by Dotty.

Q: Questiondoes this come with a splitter, I need to be able to plug it into separate headphone and microphone jacks

Asked 4 years ago by Joules.

• A:Answer yes, has separate microphone and speakers jacks. Don't buy this cause they are horrible, super muffled, can't understand someone speaking

  Answered 4 years ago by CoolBeans

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Q: Questionis there a mute feature on this headset?

Asked 4 years ago by Nessa.

• A:Answer No, this headset doesn't have a mute feature.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestioniMac Late 2013 model which has a headphone input jack for a 3.5mm plug. Although headset is recognized as output device meaning I can hear sounds through it, it is NOT being recognized as an input device meaning the mic isn't recognized. Solutions?

Asked 4 years ago by scrow9.

Q: QuestionDoes this usb fit into the Portal? Need a Portal compatible headphones for a senior with bad hearing.

Asked 4 years ago by Portal.

• A:Answer No, this isn't a USB headset.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhere can I get the ear pads if you lost one

Asked 4 years ago by Anonymous.

Q: QuestionDo these headphones help with tinnitus

Asked 4 years ago by laur.

• A:Answer No

  Answered 4 years ago by Good

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Q: QuestionThese headphones are not wireless are they?

Asked 4 years ago by Carr.

• A:Answer No

  Answered 4 years ago by Kweather

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