Questions & Answers

Q: QuestionWhat is the maximum resolution supported by this docking station?

• A:Answer The docking station supports a maximum resolution of 4K (2160p).

Q: QuestionDoes the Insignia Rog Ally Docking Station include a power adapter?

• A:Answer Yes, the dock comes with a 65W USB-C AC Adapter.

Q: QuestionHow many USB ports does the Insignia Rog Ally Docking Station have?

• A:Answer This docking station has a total of 4 USB ports.

Q: QuestionDoes the Insignia Docking Station have an ethernet port?

• A:Answer Yes, the dock is designed with a Gigabit Ethernet input for a stable connection.

Q: QuestionDoes this dock support the ROG Ally that has a silicon case installed? Specifically the Insignia™ - Bumper Case for ROG Ally?

Asked 1 year ago by VikenJ.

• A:Answer I have a case on my Rog Ally and it fits perfect.

  Answered 1 year ago by JkokeVerified Purchase

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Q: QuestionWhat is the reading speed

Asked 10 months ago by Rovin.

• A:Answer The Insignia™ Rog Ally Docking Station features a USB-C 3.0 port for high-speed data transmission. This port supports data transfer speeds of up to 5 Gbps, ensuring fast and efficient data transfer between your devices. If you have any other questions or need further assistance, feel free to ask!

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan this also be used to connect usb dongles to the rog ally x, so you can use a wireless mouse and keyboard? Thank you for any help!

Asked 1 year ago by Chris.

• A:Answer Yes, It will work with no problem.

  Answered 1 year ago by NissanhrVerified Purchase

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Q: QuestionDoes this work or is it compatible with the new Rog Xbox Ally X?

Asked 3 weeks ago by Jlsantiago02.

Q: QuestionWill this work with the upcoming ROG XBOX ALLY X?

Asked 1 month ago by Gooniegoogoo.

Q: QuestionWill this work with the XBox Ally X?

Asked 1 month ago by Edward.

Q: QuestionDoes switch lite work with this?

Asked 8 months ago by Dockingstation.

• A:Answer Hi there! Thank you for reaching out. This docking station was designed specifically for ROG devices and is not compatible with your Nintendo Switch Lite. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this support 144 fps for the legion go

Asked 1 year ago by Anonymous.

• A:Answer The Insignia ROG Ally docking station is designed primarily for use with the ASUS ROG Ally handheld gaming device.

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use the charger the Lenovo legion go came with and it will still charge, display?

Asked 1 year ago by Manny.

• A:Answer Yes, you can use the charger that came with your Lenovo Legion Go to charge your device while using the Insignia™ Rog Ally Docking Station. The docking station is designed to support charging and video output through its USB-C and HDMI ports. However, here are a few things to keep in mind: 1. Power Requirements: Ensure that the charger meets the power requirements of the docking station and your device. The docking station should be able to handle the power output of your Lenovo Legion Go charger. 2. Compatibility: The docking station is compatible with devices that support USB-C charging and video output. Make sure your Lenovo Legion Go supports these features. 3. Video Output: The docking station provides video output capabilities through HDMI, so you can connect your device to an external display while charging. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionMy Asus Rog Ally just doesn't detect it, what can I do?

Asked 1 year ago by Enrique.

• A:Answer return it and try to get a new one or just go to best buy support

  Answered 1 year ago by LucaTVerified Purchase

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Q: QuestionDoes this work with the ROG Ally X?

Asked 1 year ago by rolvtd.

• A:Answer Yes, it will work with any Asus rog ally model plus steam deck and legion go

  Answered 1 year ago by NissanhrVerified Purchase

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Q: QuestionIm correct when I say this charges the rog ally at the same time right?

Asked 1 year ago by Cantyn.

• A:Answer Correct, while you're on a monitor or TV, the dock will always keep your ally charged.

  Answered 1 year ago by NissanhrVerified Purchase

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Q: QuestionIs the charger it comes with a 100 watt charger or what is it?

Asked 1 year ago by Cantyn.

• A:Answer 65 watt only.

  Answered 1 year ago by YtsejamVerified Purchase

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Q: Questionhi i got this dock at a best buy store and it advertise it support ROG Ally on the box but when i got it plug in it was not using 30w Tubo it was at 25w is there a way to fix this?

Asked 1 year ago by Nix.

• A:Answer You need to buy a higher wattage charger to solve this. The usb peripherals need power too.

  Answered 1 year ago by YtsejamVerified Purchase

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Q: QuestionCan the steam deck work on this dock?

Asked 1 year ago by Jude.

• A:Answer Yes it will work with 0 problems.

  Answered 1 year ago by NissanhrVerified Purchase

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