“Google home app says that setup is completed however that my device cannot connect to my WiFi. I've already gone through my router settings and the device is showing up as present and connected. I haven't been able to use this at all because of this.”
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Hi there, Thank you for sharing your experience with this product. In regards to your comments we can recommend you that during the set up place the Insignia device closer to the router as also make sure the smart device and the speaker are connected to the same network. If you need further assistance please feel free to contact us at https://www.insigniaproducts.com/contact-us Gaby R. - Insignia Support
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