“Anyone get this incorrect model? Picked up my online order and when I got home I noticed the box says "Only at Lowe's" + "Evolution Prestige" and not the Evolution Excel that I ordered (which has the jam sensor and gives additional help to reduce jams).”

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• Yes, I also just received the Evolution Prestige when I ordered the Excel. The box has a sticker on it with the SKU of the Excel too.

  Answered by tpot 3 years ago

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• Lowes has the exact same model as this but it is made specifically for Lowes. It is the same unit. The name is different but the Evolution is the same! Lol

  Answered by tamcrae02 3 years ago

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• Hi GerryT, thanks for reaching out. To better answer your question, please contact Best Buy customer service at 1 (888) 237-8289. They'll be happy to assist you!

  Answered by InSinkErator 3 years ago

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