“Device intermittently opens dropping the phone then closes back. Swapped at store. Same problem. Only way to keep phone in clamp while travrling is to disconnect power which stops charging”

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• Correct.

  Answered by Cecilia 4 months ago

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• Hi Valued Customer, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you. For a quick fix, It may be due to excess light seeping through the sensor. Try making sure your phone is flush on the device. Thank you.

  Answered by iOttie Customer Support 6 months ago

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