Questions & Answers

Q: QuestionIs there a way to adjust the viewing angle of the phone?

• A:Answer The phone can be adjusted to any angle thanks to a versatile ball joint.

Q: QuestionDoes the mount have any safety features?

• A:Answer The Auto Sense 2 Wireless Air Vent Car Mount has several safety features, including overload protection, auto shut-off, and a vise-like grip.

Q: QuestionHow does the mount secure the phone?

• A:Answer The mount secures the phone by automatically opening and closing its arms when the phone is placed near the cradle.

Q: QuestionWhy does the mount have ventilation holes?

• A:Answer The ventilation holes help dissipate heat and maintain airflow.

Q: QuestionWhat is the maximum power output of the wireless charger?

• A:Answer The maximum power output is 10 watts.

Q: QuestionBought 2 of these and they are not charging phones. They were plugged in right.

Asked 3 weeks ago by RedOne.

• A:Answer dear Valued Customer, Have you tried using another power brick and compatible charger at home? This might isolate the issue. Next I would recommend submitting our 2 year warranty.

  Answered 3 weeks ago by iOttie Customer Support

  
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Q: QuestionDevice intermittently opens dropping the phone then closes back. Swapped at store. Same problem. Only way to keep phone in clamp while travrling is to disconnect power which stops charging

Asked 10 months ago by Defect.

• A:Answer Not true my phone has never fell and stays in place

  Answered 3 months ago by MatthewWVerified Purchase

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