Questions & Answers

Q: QuestionWhat kind of charging protocol does this charger support?

• A:Answer This charger supports PD3.1, PD 3.0, PPS, QC™ 2.0, QC™ 3.0, FCP, AFC, AP 2.4 for USB-C and QC™ 3.0, QC™ 2.0 for USB Type-A.

Q: QuestionWhat is the wattage of this USB-C charger?

• A:Answer The wattage of this USB-C charger is 240 watts.

Q: QuestionWhat is the input voltage of this charger?

• A:Answer The input voltage for this charger is 200 volts.

Q: QuestionWhat is the output voltage of this charger?

• A:Answer The output voltage of this charger is 48 volts.

Q: QuestionIs this charger compatible with a Nintendo Switch?

• A:Answer Yes, this charger is compatible with Nintendo Switch.

Q: QuestionAre multiple devices able to be charged at the same time?

• A:Answer Yes, you can simultaneously charge six devices at once.

Q: QuestionCan you plug it into a surge protector?

Asked 4 days ago by Justonepepsi.

• A:Answer Yes. The 380W GaN USB-C 6-Port Charger can be plugged into a surge protector or a standard wall outlet, provided the surge protector is in good working condition and can safely handle the charger's power requirements.

  Answered 4 days ago by J5create Team

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Q: QuestionDoes this device has to be plugged into a wall outlet to charge devices, or does it work like a power bank?

Asked 2 weeks ago by Question.

• A:Answer The JUP67380 must be plugged into a wall outlet to charge your devices. It is a desktop GaN charger, not a power bank, and does not contain an internal battery.

  Answered 2 weeks ago by J5create Team

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Q: QuestionHow long does it take to charge the device.?

Asked 6 months ago by Internalbattery.

• A:Answer The charging time for your device using the JUP67380 depends on your device’s battery capacity and its maximum supported charging speed.

  Answered 6 months ago by J5create Team

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