A:Answer I have the same problem. I have been reading up, something I should have done a little more before buying, and this seems to be a common problem. These earbuds are good for virtually everything else but making a call. I've only had them one day and every time I make a call the person on the other end either complains about the background noise or about white noise when it is quiet. I was unaware because on my end the audio sounds clear. However, if I cannot make calls then I will be returning them. From what I have read many people have this problem to the point that they do not even use them to make phone calls. Apparently, the mic is not noise cancelling and the only response I get from customer support is to turn them off, and then back on and re-pair with my device. Surprise! that does nothing.
