Questions & Answers

Q: Questionwhen are the habra sport elite earbuds going to be available for purchase at the store? CNET said they were going to available 10/30/16 however they can't be puchased online or at the store, or pre-ordered for that matter can we get a straight answer pls.

Asked 9 years ago by Anonymous.

• A:Answer It's already in stores.

  Answered 9 years ago by KBAN74

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Q: QuestionDo you know when can i order online because I keep checking and didn't lets me order. I saw at the website that Best buy will have this product last week and how come it take too long to order it?

Asked 9 years ago by Jay.

• A:Answer I got mine from Best Buy in 5 days.

  Answered 8 years ago by Younger680Verified Purchase

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Q: QuestionI cannot seem to place an order. Can you tell me why? The website states not available in store. When I try to purchase online, it still wont let me

Asked 9 years ago by Anonymous.

• A:Answer Did you try a different store close to you? My usual store didn't have them, but one that's equally close in the opposite direction had them in stock.

  Answered 8 years ago by TideNationVerified Purchase

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Q: QuestionIf I buy them today, it will be arriving at my home by Oct 31, right? (this is the date that is on "when can i get it" link)

Asked 9 years ago by Leandrompl.

• A:Answer They should be available in store today and in california they show two day shipping.

  Answered 9 years ago by bigraytk

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Q: QuestionOn what date can I buy them

Asked 9 years ago by Cowdags.

• A:Answer Check with Best Buy.

  Answered 9 years ago by MaryVerified Purchase

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Q: QuestionIf I pre order this and decide I don't want it, can I return it?

Asked 9 years ago by Butternuts.

• A:Answer Yes. 14 or 15 days unless you are an elite rewards member.

  Answered 8 years ago by OT211Verified Purchase

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Q: QuestionDoes this ear bud require an app just to pair it to your phone? I ask as I have a LG HRT earphone that will only work pair via Blu tooth if you launch the LG app. However, their app doesn't support Android 7 so now I have some LG junk...

Asked 8 years ago by jfd3.

• A:Answer The app is not needed - you pair it directly on the phone - the app is for workouts and to fine tune the headphones settings.

  Answered 8 years ago by Hfvju3544Verified Purchase

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Q: QuestionHow does the Heart Rate Technology work? Does it require a specific app to work?

Asked 8 years ago by JFD3.

• A:Answer I can answer this two ways there is a heart rate monitor in the right ear bud. The Jabra Sport app will give you the data from the earbuds while you work out. I personally have a Garmin Fenix 5 X and it is an incredible watch however wrist based heart rate monitoring is ok for resting hear rate but when you are exerting a lot of of effort the wrist hear rate method is not the best. You are actually able to connect via Bluetooth the earbuds to the Fenix 5 X and it will give you a better hear rate reading and calorie burn reading for your exercise. Side not the best method of monitoring your heart rate is with no medical devices are... 1. chest strap heart rate monitor 2. Ear bud hear rate monitor 3 wrist heart rate monitor

  Answered 8 years ago by JoJoVerified Purchase

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Q: Questioncan these be used by a person who uses hearing

Asked 8 years ago by doodly.

This question was asked about the related product: Jabra - Elite Sport True Wireless Earbud Headphones - Lime Green / Gray

• A:Answer No I am thinking not as the tips go into your ears pretty deep.

  Answered 8 years ago by HeREIGNS82Verified Purchase

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Q: QuestionIf I have an apple watch I can connect this with bluetooth and keep swimming with it listening to the music of the watch? How well does sounds under water?

Asked 8 years ago by Genysmen.

• A:Answer These are water resistant not waterproof.

  Answered 8 years ago by JbtreyVerified Purchase

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Q: QuestionCan you answer phone calls from the ear buds or do you need to use your phone?

Asked 7 years ago by Answering.

This question was asked about the related product: Jabra - Elite Sport True Wireless Earbud Headphones - Lime Green / Gray

• A:Answer Yes

  Answered 4 years ago by Candy

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Q: Questionwhen making phone calls.. does the sound come out of both ears? I've tried a different brand, and they only had sound out of both ears for music but not phone calls - thanks in advance!

Asked 8 years ago by griepentrog.

• A:Answer I can't answer this with absolute accuracy, but I've made calls with one, and both earbuds in and did not notice a difference. Is it possible that the buds can sense when one, or both, are in use? You have to watch the battery when making a lot of calls. It seems to drain the battery quicker. The instructions included with the buds leave a lot to be desired, but I'm very pleased with these ear buds.

  Answered 8 years ago by SMtxVerified Purchase

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Q: QuestionDoes anyone know or can confirm this pairs with Apple Watch?

Asked 9 years ago by Watchman.

• A:Answer Yes it does pair with Apple Watch well.

  Answered 8 years ago by Younger680Verified Purchase

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Q: QuestionAbout the warranty? This item has quality warranty??

Asked 9 years ago by Lolo.

• A:Answer Hello Lolo Jabra Elite Sport is waterproof and comes with a 3-year Warranty against sweat damage (registration required). You will have the 15 day return thru Best Buy and Jabra has a 1 year warrantee thru our customer support with a receipt. The support information is in the box of each product. Thank you for your interest in the Jabra Elite Sport! Jabra

  Answered 9 years ago by Jabra

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Q: QuestionCan i just use the left side with out the right??

Asked 7 years ago by Tony.

• A:Answer Hello Tony, Thanks for your questions. Unfortunately, no. The right ear bud communicates with your device via BT. The left bud communicates with the right bud which is the master via our technology from our sister company that makes hearing aids. So because the right ear is the master bud communicating with the device it can be worn as a stand alone, but the left cannot. Hope this helps answer your question. Jabra

  Answered 7 years ago by Jabra

  
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Q: QuestionCan these headphones act as a Bluetooth too?

Asked 9 years ago by rhonda.

• A:Answer Hello Rhonda, Yes, the Jabra Elite Sport connects to your device using Bluetooth technology. Thank you for your interested in the Jabra Elite Sport. Jabra

  Answered 9 years ago by Jabra

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Q: QuestionWhy cant Jabra pair (Bluetooth) with my IPad??

Asked 7 years ago by LouT.

• A:Answer You have to put the Jabra in sync mode, then they should connect, no problem.

  Answered 7 years ago by CarManVerified Purchase

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Q: QuestionDo they have a mike

Asked 9 years ago by Anonymous.

• A:Answer Yes and I must admit out of all the wireless earbuds I've tried this one works the best for phone calls. Everybody that talks to me and hear me clearly and says there are no issues.

  Answered 9 years ago by ErockgVerified Purchase

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