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Questions & Answers

Page Showing 81-100 of 229 questions
  • QuestionCan I run a ninja electric grill with this while tent camping?

    Asked by Ang.

    • Answer Dear customer, Thank you for your question! The Jackery Explorer 290 has a maximum continuous output of 290 watts. Most Ninja electric grills typically require 1,200 to 1,800 watts, which exceeds the capacity of the E290. Unfortunately, this means the Explorer 290 cannot power a Ninja electric grill while tent camping. For high-wattage appliances like electric grills, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus. If you’d like help selecting the right power station for your camping needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCAN YOU USE A 1300 WATTS BLOW DRYER

    Asked by EVEL.

    • Answer Dear customer, Thank you for your question! Unfortunately, the Jackery Explorer 290 cannot power a 1300-watt blow dryer, as its maximum continuous output is 290 watts, which is far below the power required by most blow dryers. For high-wattage appliances like hair dryers, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus, which are designed to handle higher power loads. If you’d like help selecting the right unit for your needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionDoes this work on 700w mini microwave?

    Asked by Pbr.

    • Answer Dear customer, Thank you for your question! The Jackery Explorer 290 has a continuous output of 290 watts, which is below the 700-watt power requirement of your mini microwave. Therefore, it is not suitable to power a 700W microwave. For appliances with higher wattage like microwaves, we recommend considering larger models such as the Jackery Explorer 1000 or Explorer 1500, which can handle higher power demands. If you need help choosing the right unit, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re here to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan you charge the power station with electric outlet

    Asked by Bo.

    • Answer Dear customer, Thank you for your question! Yes, the Jackery Explorer 290 can be charged using a standard electric outlet. It comes with an AC adapter that allows you to recharge the power station safely and conveniently from any wall socket. Additionally, the Explorer 290 can also be charged via a car charger or compatible solar panels for more flexible charging options. If you have any more questions or need assistance, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionI have an armor all car vacuum cleaner, 2 HP Peak, with the following description : 120V 60 Hz, 5.5A, and I want to check which one of your product would support to run this vacuum cleaner, and for what duration of time ?

    Asked by Shaz.

    • Answer Dear customer, Thank you for your inquiry. Based on the specifications you provided for your Armor All car vacuum cleaner (2 HP Peak, 120V, 60Hz, 5.5A), it requires approximately 660W (120V * 5.5A). To run this vacuum cleaner, we recommend a Jackery Explorer model that can handle at least 660W of continuous output and provide enough surge capacity to support the vacuum's peak power requirements. Here are some suitable options from our product range: Jackery Explorer 1000: This model provides 1000W continuous output (2000W surge), which would be more than sufficient to run your vacuum cleaner. It can power your vacuum for around 1 to 1.5 hours, depending on the vacuum's actual power consumption and any other factors such as the battery's state of charge. Jackery Explorer 1500: This model provides 1500W continuous output (3000W surge), which is more than capable of running your vacuum cleaner, with a runtime of about 1.5 to 2 hours, depending on similar factors. The exact duration will depend on your vacuum's actual power draw and how much battery charge is available in the power station. Please feel free to contact us if you need more information or have further questions about selecting the right model. Please don’t hesitate to contact us at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM – 5 PM PST) if you need additional assistance. We’re always here to help! Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionCan I plug in a 19 inch TV, a hotplate, and a lamp?

    Asked by Nelson61.

    • Answer Dear customer, Thank you for your inquiry. The Jackery Explorer 290 (E290) has a 290Wh capacity and can power small electronics, such as a 19-inch TV, a hotplate, and a lamp, depending on the wattage requirements of each device. A typical 19-inch TV consumes around 30-60W. A hotplate typically uses between 1000W and 1500W, which might be too much for the E290, as the unit is designed to handle maximum 200W continuous output (400W surge). A lamp typically uses around 20-60W, which should be well within the capabilities of the E290. Given that the hotplate could exceed the maximum continuous output of the E290, we would recommend avoiding plugging it in simultaneously with other high-wattage devices. The TV and lamp can typically be powered together as long as their total wattage does not exceed the E290’s capacity. If you have specific power usage details for each of your devices, feel free to share them, and we can help confirm the exact compatibility! Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionWill this power a dual tray brother HL-L6200DW printer ?

    Asked by Laz619.

    • Answer Dear Customer, Thank you for your question! The Brother HL-L6200DW printer can draw up to around 600W when actively printing. However, the Jackery Explorer 290 has a peak output of 400W and a continuous output of 200W, which is not sufficient to support the high power surge typically required by laser printers like the HL-L6200DW — especially during startup or printing operations. If you need to power a laser printer, we recommend considering a higher-capacity power station such as the Jackery Explorer 1000 or above. If you have any further questions or need help selecting the right power station, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM – 5 PM PST). Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionCan this run a sump pump?

    Asked by Anonymous.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 has a rated output of 200W (400W surge). Most sump pumps typically require between 500W to 1000W to start and run properly, which exceeds the capacity of the Explorer 290. So unfortunately, the E290 is not suitable for running a sump pump. Let me know if you’d like help finding a model that can support higher wattage devices! For further assistance, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Best regards, Jackery Team

      Answered by Jackery

  • QuestionWill the Explorer 290 run a Road Pro lunch box cooker that requires a 15 to 20 amp draw?

    Asked by Anonymous.

    • Answer Dear Customer, Thank you for reaching out! The Jackery Explorer 290 has a pure sine wave inverter with an output of 200W (400W peak). The RoadPro lunch box cooker, which typically draws 15 to 20 amps at 12V, would require approximately 180W to 240W of power (12V × 15A = 180W; 12V × 20A = 240W). Since this exceeds the Explorer 290’s continuous output limit of 200W, we do not recommend using it to power the RoadPro lunch box cooker, as it may overload the system or trigger the protection mode. If you need help finding a more suitable power station, we’d be happy to recommend one! Should you have any further questions, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We're always happy to assist! Best regards, Jackery Customer Service Team

      Answered by Jackery

  • QuestionIs this safe to use inside at night with a baby to sleep

    Asked by Michelle.

    • Answer YES! VERY SAFE.

      Answered by Kringles

  • QuestionFully charge,how long will it last if u plug a 32inch,Toshiba tv and a portable grill

    Asked by Anonymous.

    • Answer Probably about an hour top!

      Answered by Kringles

  • QuestionCan I plug my electric lunch box called Itaki 220 volts

    Asked by JT.

    • Answer Dear customer, thank you for your inquiry. The Explorer 290 is designed to provide an output of 120V, which is standard for most household appliances in the U.S. Unfortunately, it does not support a 220V output. If you have any further questions or need assistance with selecting the right product, feel free to reach out. We're happy to help (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill it power a blow up mattress

    Asked by Memo.

    • Answer YES

      Answered by Kringles

  • Questionhow long will it power a 60w fridge?

    Asked by Anonymous.

    • Answer AN HOUR TOP

      Answered by Kringles

  • QuestionIs the foldable solar panel included? If not what type of solar panel would fit with Jackery?

    Asked by Anonymous.

    • Answer Dear customer, thank you for your inquiry! The foldable solar panel is not included with this product. If you wish to use a solar panel for charging, we recommend the SolarSaga 40W Mini, which takes approximately 9.5 hours for a full charge. However, for older models such as the Explorer 290/300/500/550/880/1000, a DC8020 to DC7909 adapter is required. Alternatively, you can opt for the SolarSaga 100W, which offers a faster charging time of approximately 4.6 hours. Please feel free to reach out if you have any further questions (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this provide power for Starlink systems

    Asked by Perkinly.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 290, with its 290Wh battery capacity, offers a reliable 200W continuous output (with a 400W peak output). Based on this, the Explorer 290 should be able to power your Starlink system, which typically requires between 100-150W, depending on usage and the specific setup. If we assume that your Starlink system consumes around 150W, the Explorer 290 can provide approximately 1.64 hours of runtime (calculated as: 290 × 0.85 ÷ 150). However, please keep in mind that the actual runtime may vary depending on the specific configuration and usage of your Starlink system. If you have more specific details about your Starlink setup or power requirements, feel free to provide them, and we’d be happy to offer a more accurate estimate. If you have any further questions, don’t hesitate to contact us (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan you use a small microwave with this?

    Asked by JJ.

    • Answer Yes, but it will probably run a lot of your power down. This is BEST used for lamps, Televisions, WIFI boxes, charging cell phones, lap tops, etc.

      Answered by Kringles

  • QuestionHi, I'm interested in having this to charge a scooter that generally charges via an ordinary wall connection, and will contain two 24v 15Ah LiFe04 batteries. Will this charge it without any issue? How many cycles would I get out of it? Thanks in advance!

    Asked by Jennifer.

    • Answer Dear customer, thank you for your interest in Jackery products! The Jackery Explorer 290 has a battery capacity of 290Wh, with a continuous output of 200W (400W peak). Based on the technical specifications you’ve provided, your scooter's batteries have a total capacity of 720Wh (24V × 15Ah × 2). It seems that the Explorer 290 may not be sufficient to fully charge your scooter, as its energy needs exceed the power limit of this model. If your scooter’s charger requires more power or if the overall energy demand exceeds 200W, we recommend considering higher-capacity models such as the Explorer 1000 Plus or Explorer 2000 Plus, which are better suited for charging larger batteries like yours. Should you have any further questions or need assistance selecting the right product, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan I leave this connected to ac power long term and use it as a backup for power failure?

    Asked by Inquisitive.

    • Answer Dear customer, thank you for reaching out! The Jackery Explorer 290 does support simultaneous charging and powering devices, meaning you can use it while it's plugged into an AC outlet. However, we do not recommend using the Explorer 290 as a long-term, continuous power supply while it's plugged in. Continuous use in this manner can impact the longevity of the battery and may cause overheating if the unit is constantly charging while in use. For long-term power backup applications, we suggest exploring larger capacity models like the Explorer 5000 Plus with Smart Transfer Switch, which are better suited for sustained use and power supply during outages. If you have any other questions or would like assistance choosing the best model for your needs, feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionHow long will this run a water pump for that is 115V Something like this. https://www.grainger.com/product/LIBERTY-PUMPS-Utility-Pump-115V-AC-5YU12?opr=PDPBRDSP&analytics=dsbrItems_49JV05

    Asked by Rayray.

    • Answer Dear customer, thank you for your interest in Jackery products! The Jackery Explorer 290 has a battery capacity of 290Wh and offers a continuous output of 200W (400W peak). Based on the technical specifications you’ve provided, your 1/2 HP Water Pump requires 900W of running power and between 2000-4000W of starting power. Unfortunately, the Explorer 290 will not be sufficient to power your water pump, as its power needs exceed the output limits of this model. We recommend considering higher-capacity models such as the Explorer 1000 Plus (approximately 1.2 hours for a 900W water pump) or Explorer 2000 Plus (approximately 2 hours for a 900W water pump), which are better equipped to handle the higher energy demands of devices like yours. Should you need any further assistance or have questions regarding the right product for your needs, please don't hesitate to contact us at [email protected] or call +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Support Team

      Answered by Jackery