“Just bought a Sony 4k UHD Blu Ray player and connected it to my Sony 4k UHD TV with my JBL Sound Bar. My PS4 and TV work fine through the soundbar ARC, but I get an ERROR on the JBL when I play a movie on the BLu Ray. Why?”

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• I did see an Error as well. I was messing around with my Nvidia Shield and accidently changed the audio from AUTO to atmos. I could have selected Dolby Digital as well to resolve it.

  Answered by Tampa75 6 years ago

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• We'd like to work with you directly about our JBL Bar 3.1. Please reach out to our Customer Support. We're here to help. https://www.jbl.com/support-contact.html

  Answered by JBL Support 6 years ago

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