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JBL - 3.1-Channel Soundbar System with 10" Wireless Subwoofer and Digital Amplifier - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 565 reviews

92%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Solid performer, great value!

    Posted
    SolidPerformer
    • My Best Buy® Elite MemberElite Member

    After trying out the Samsung 2.1 (hw-m450) for a couple of days, I wasn’t impressed due to its hollow sound, lack of bass, and no muddled midrange, I quickly decided to return it to swap up to the 3.1 due to the addition of the center channel. After trying it out in the store, I was still not impressed. I have 4 Samsung TVs in my House and love them, and though the Samsung soundbars look sleek and integrate well via the HDMI ARC (allows auto on/off, volume and full soundbar equalizer control via Samsung TV), I couldn’t bring myself to give them more money for a subpar audio experience. So I did some testing... I made sure to leave the wife and child at home, because I knew I’d be spending hours at the store listening to every option they had. So I began testing. Knowing full and well that there are better sounding options available, I needed to keep a smaller form factor due to the mounting location above the fireplace, but under the TV. As a control, I started out in the Magnolia room to listen to the higher end bars with a few different source Blue Ray scenes. I grabbed one of the sales people, who helped setup the Martin Logan Vision Soundbar with builtin subwoofer. This thing sounded great, very crisp and clear sound, the bass was actually quite impressive itself, but there were two main areas that this didn’t hit for me. One, the form factor - it was too deep, too tall, and frankly, kind of ugly for what I was looking for. It probably wouldn’t bother me if I was going to put it in a full theatre room, but that being the case, I’d have a full surround setup, and not just a soundbar. The other area that fell short was the configuration menu was difficult to understand, and some of the settings seemed a bit strange. Not critical once it’s setup, but if you’re one to adjust settings based on source material, you probably wouldn’t like the Martin Logan. Still, the sound was pretty stellar for a 5.1 channel all in one bar with building subs and 7 discreet amplifiers. Next I tried the Definitive Technologies microbar, which was much sleeker, but the sound was severely lacking. Bass response was ok, but the bar itself lived in the high end, with virtually no midrange. After reading some reviews on it, it seems like most people that own the DT have technical issues with the wireless connectivity, so because of those two issues, decided to not bother adjusting the audio for further testing. Of course there’s the Sonos. I have a couple of Play 3s already that sound good, but by my standards, not incredible. They’re solid speakers, but not worth it for the price. I have a hard time wanting to give Sonos my money, but nevertheless went to the floor to take a listen to the Play Soundbar and sub. The sound quality isn’t course decent, they perform solidly over the entire spectrum, but I would say the value just isn’t there for the Sonos. For more than $1200 out the door, it just doesn’t make sense for my purposes. I’ve had several full theater setups over the years, and still have one (Yamaha/Cambridge Model Six - LOVE those) in my basement, but just need something simple for our main floor. The Sonos isn’t it. On to the Bose, which rivals the Sonos pretty well. When I used to work at Best Buy back in the 90s, I used to sell Bose, and was never really a fan of the company, but still loved their model 701, 901 and even had a pair of their 501s that I really liked and kept in great condition before selling them off several years later. Pleasantly surprised by the sound quality of their soundbar and separate sub, I still couldn’t justify $1200 out the door. And to tell you the truth, as in true Bose fashion, their midrange was lacking behind their SUPER bright high end. At least their consistent, as this was a problem with the majority of their Acoustimass setups for decades. Over to the Klipsch... Now, the ones on display were only 2.1 setups, but they had the best balanced sound than any of the soundbar setups I’ve heard up til that point. Of course, there is always tuning you can do, but both of the Klipsch models were notable. I guess considering theyre reference series bars, they should sound great. The only problem was the lack of center channel - oh, and the fact that they’re god awful to look at. Over to the Polk. Now, I will say that I had one of the original Polk SurroundBars that I picked up years ago, paired with a 10” Polk powered sub in a similar room in my old condo, and loved it for what it was. So I was surprised that the Polk offerings - at least the displays were kind of lacking... to be honest, they sounded pretty bad, even for 2.1, so I quickly moved on. Over to the Samsung bars again just for the sake of sanity checking everything I had just heard, and after having tested so many, found the Samsung sounded just as bad as I had remembered. Even the hw-m550 with the center channel, though it was supposed to have better imaging, still sounded hollow. That when I noticed the fairly new JBl that wasn’t properly hooked up, so I had to work with the sales associate to find a remote to connect the subwoofer. That took about 10-15 minutes, but once we did, we both listened and found it to be fairly surprising. The highs were crisp, the mids were only slightly lacking, but the bass was super clear and really filled out the setup. We did some tweaking and made some basic adjustments, but overall, this soundbar sounded like a real contender. The sale price at the time was $449, but I just so happened to find one that was open box. The look of the bar, the fact that this can be controlled from my Samsung TV via the HDMI ARC, the deep, clear bass, the crisp highs, the adequate mids, along with the fact that the imaging for the center channel were all present, made this the pick of the day. Top it off with a virtually new open box buy, I got this thing for a steal. Later, I came to find out that the reason this one was returned is because it was stuck in demo mode and refused to play anything other than through optical 1. Basically all that was needed was to reset the bar by holding the volume and source buttons on the bar for 5 seconds, and I was in business! After setting up the bar and mounting to the wall, I found the “appropriate” sound mode (movie or sport), adjusted the sub volume slightly using the remote, and let the thing eat. If I had to do it all over again, I would have saved myself some time and listened to the JBL first. In terms of quality, the build is solid, the look is sleek, and the bass is incredible, tight, low and clean, even for a ported enclosure. Glad to see Hartman International still cranking out some quality products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth every penny!!!

    Posted
    SolMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me start off by saying that I am not an expert when it comes to sound systems, however, I do not settle for average electronics and I do my research and in store testing before making a purchasing decision. I had an itch to update my 3 year old Sony sound bar which by the way sounds pretty good but was lacking that cinematic sounding punch! So since I own and love Samsung TV's I thought I would match my series 8500 with a better sound bar. I purchased the M450 sound bar which features the 2.1 setup has 4 built in speakers & one 7" subwoofer that puts out 320W total output. Already by specs alone this had my current Sony sound bar left in the dust. Brought it home and my 1st impression was a disappointment. It sounded flat and had very minimal bass. I even had to check several times to make sure it was plugged in. I played with all the settings and despite wanted to support Samsung products, I could not live with a product that cost more and performed less than my current Sony sound bar. Back to Best Buy I go and test a few other sound bars and decided to give Samsung one more chance. I upgraded to the M550 which features the 3.1 set up and comes with 6 built in speakers and the same 7" woofer also increasing the output to 340W. Okay, I paid $100 extra for this unit but I was determined to stay with Samsung and keep my overall expenses under $300, which I did. I connected everything and configured the set up, it was a slight improvement over the M450, and however, once again, something is missing?!?! Although more sound was apparent because of the middle speakers, it still had a flat sound to it and what the heck is up with this subwoofer? It lacked punch, clarity, and at times seemed like it was not on. At this point, I was convinced that Samsung should only stick to making TV's, Blu-ray players and maybe some appliances. They have no business making sound system because from what I have seen and experienced, they are horrible. I did some more research on Best Buy's site and narrowed my selection based on price, specs and reviews to the JBL 2.1 & 3.1 sound bars. I was ready to exchange my Samsung yet again for the 2.1 JBL and noticed the price for the 3.1 was on special for $399 and had a feeling this was going to be a winner. I went home and again plugged everything in and crossed my fingers. SUCCESS!!! The difference was night and day compared to anything I have purchase in the past. Clear and crisp sound came out from the 9 speaker sound bar and a clean smooth thump from the subwoofer located next to my sofa. I was extremely impressed and instantly became a JBL fan! The real test came when my 4 year old daughter kept looking up at me as she was playing with her dolls in the living room asking who was walking in the house. I told her it is coming from the TV, she was still confused. Then she looked around and asked who is downstairs talking? Again, I told her it is the TV, and then the thumb! She ran and jumped on me (no joke) and said it is thundering outside... Yup, I selected a winner!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound but buggy

    Posted
    Goot

    I want to love and keep this setup. Unfortunately I’m already returning a second one. The sound was great and very clear. Bass was punchy, voice came out clear, music sounded good which is rare on sound bars. I first bought it because of the reviews and liked how it had 3 inputs all supporting 4K since my original had 1 input supporting 2.2 hdcp. At first I noticed slight bugs that I brushed off, nothingthat turning off and back on wouldn’t fix or a reset. Woofer would disconnect, no audio through ARC. A few months passed by then the reset fix it would not fix the issues anymore, woofer became staticky with interruptions as well, had to repair it manually each time we turned it on, Bluetooth no longer synced, tv no longer picked up ARC, and remote control operations became buggy as well by it copying the last command three times before doing what you actually pressed it to do. I owned the first one for about 6 months so I called JBL, they went over troubleshooting for a good while even though I kept explaining to the tech that I had done all those steps. He finally gave me a green light to send in for a warranty claim and repair. I informed him I bought Geek Squad protection and told him I could just go Best Buy. He kept insisting that I was no allowed to do so before going through JBL first. So he was going to send me a mail label and instructions through email. I waited 1 hour so without anything so I figured I call back, I figured maybe he got my email wrong but then the new rep I got very rudely responded that they had the email right and that the rep already sent it and to look through my folders which of course I already did. He didnt bother with a “I’ll resend it.” I gave them a day and never received anything but received a warning email a week later saying I have had no progress and they would close my ticket out. I gave up and went to Best Buy the next day. Geek Squad took care of me and said to wait a few weeks. BTW I asked if what JBL told me was true and quickly told me that they were wrong. Geek Squad decided to replace my unit or get something else. Again, the sound is AMAZING and the inputs were a huge plus so I decided to give them another shot. I’ve had it for 10 days and I’m already getting a few of those quick fix issues I had with the other. This time I’m boxing it back up and trying something else. It may have just been bad luck and just gotten two bad units but sorry I will not give them a third try. If you decide to move forward with them I HIGHLY recommend getting the extra protection because JBL customer service sucks. I wished they worked though as it had a really great sound which is I still give a 3. Hopefully you get a working set so you can enjoy its sound

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    All the bass you could possibly want

    Posted
    100plus2Vegas

    I have been enjoying this system for a couple of weeks now. This is to compliment my new Samsung 65" MU8000 tv I bought last month. Setup was fairly easy. It took a couple minutes for the tv to acknowledge the sound bar and send sound. Once it did, it detected the subwoofer automatically. When comparing sound bars, I am surprised the manufacturers don't emphasize the importance of 4k pass through and why it matters. Case in point, I went to the store dead set on getting a Samsung sound bar since I read that I would be able to control the soundbar with the remote that came with my Samsung tv (one remote replaces the many) automatically. Reading the reviews, I thought I would get the 550 Samsung with the surround speakers(additional cost). I went to the sound bar display and found a lower model Samsung(350 or 450) and it sounded ok.....bass was not quite what I wanted. Then I listened to this JBL and it blew me away. I noticed that the Samsung had one hdmi input and the JBL had 3. I didn't understand why I needed that and would just use Bluetooth. I found a salesman and asked to see the 550 Samsung, since I didn't see it. It was connected to a tv in another area and I listened. It was good....not as much bass, but decent. So I asked him if I would have to manually connect the JBL over Bluetooth every time I turned on the Samsung. He educated me and said that's not the best way to do it because Bluetooth wont support Dolby Atmos. He told me to run all devices to the HDMI ports on the sound bar and run one to the ARC HDMI port on the tv. I realized id be limited with the Samsung I was looking at since it had one HDMI input compared to the 3 on the JBL. Doing it this way gives the best sound, I control it with the tv remote, and watching Game of Thrones looked even better. I attribute this to the tv processing video but leaving audio to the sound bar. The sound bar sounds clear and as loud as I want. The Sub hits low frequencies hard. Watching Force Awakens, Last Jedi, Predator, Game of Thrones and the Fast and Furious movies have never sounded so good and realistic. Only option that keeps me from giving it 5 stars is that it does not appear to be able to add surround sound speakers to it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally A Soundbar worth buying!

    Posted
    Zachfeen

    I have to start off by saying I was floored when I heard this unit in the store. I have had an A/V addiction my whole adult life and finally moved up in the world and bought a 4K today on Black Friday. I was in need of a simple, clean solution for my TV in the living room. I have serious audio equipment downstairs in my Theater, so I didn't need anything crazy because I do most of my movie watching downstairs. I settled on a soundbar for the simple and clean presentation. I required something that had 4k passthrough and had some bass impact as a lack of bass would turn me off from even buying a soundbar. Instantly there were three options that suited me, the JBL SB-450, the JBL Bar 3.1, and the Klipsch RSB-11. I listened to all in store. I think out of the three, the Klipsch had clearer and better vocal and midrange, but was seriously lacking in the bass department. The SB-450 was slightly better than the Bar 3.1 in mids and highs, but the 10" sub on the Bar 3.1 made the Klipsch sub sound and feel like a toy. The SB-450 had good bass response but the Bar 3.1 bass abilities sold me. The bar 3.1 has a much better remote than the SB-450 as well. Set up in my large living room, this thing is awesome! The bass is seriously impressive if you love bass. I never though I would find a subwoofer this powerful on a commercially available and affordable sound bar. The vocals are pretty good while the mids are a little lacking, but it still sounds awesome for movie use. Don't hesitate buying this if you are looking for an affordable setup without the mess of a normal 5.1 system. Good job JBL!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been wanting to add a sound-bar to my TV for a while. My issue was spending the money to get the sound I wanted. I'm pretty picky and not easily satisfied. I really like the Bose Soundtouch 300 system, but at $1400, I just couldn't justify it. While browsing the Best Buy website I found this guy, saw the very high reviews and ordered it. I rarely order anything without hearing/seeing it in person but due to a savings on an open box unit I went for it. While I was waiting for it to be delivered I starting reading the negative reviews. This got me a bit nervous as I am a bit of an audio snob. It's what I do for a living. I decided then to give it a shot and if it wasn't good enough I would just return it and bite the bullet on the Bose system. Well, after setting it up, and setting up my TV to work with it correctly, it is very good. My only assumption is that most people who are unhappy with it don't have it configured correctly. Here are a few tips. My xfinity box had a default audio output setting of stereo. This is great for hooking up to your TV or a 2.1 sound-bar, but not a 3.1 or higher. You have to change that setting or you will not get the full benefits of this sound bar (or the center channel). I assume most other TV providers are set the same way. I also made sure my TV's audio settings were set up for Dolby as I'm using the ARC port from my TV to the sound-bar. This sound-bar did not sound nearly as good until I made these changes. I hope this helps someone who is unhappy. This is a great unit at $500. At the new lower price of $400 it's a no brainer. Buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally!

    Posted
    Jason
    • My Best Buy® MemberMember

    What a journey I had with getting a sound bar. A few months ago I bought a new tv and wanted to replace my small outdated soundbar. I did quite a bit of research and found an LG SH7B at a great price. I had it for awhile and it was better than my old Sony but not great. The sub started cutting out and their customer service was not good son I decided to return it and look for something else. I spent a couple days doing more research and got it down to Klipsch rsb-11, Polk Magnifi Max and this JBL Bar 3.1. I tried the Klipsch first and absolutely loved the sound. Everything was so clear and well defined. All went great until that night when I lowered the volume after the kids went to sleep and I heard a hissing/static noise coming from the bar while sitting about 10ft away. It wasn't anything super crazy but enough to drive me crazy. I bought a surge protector with "clean power", unplugged everything except the power cord and changed outlets. Nothing helped so I returned it and got a replacement. That had the same issue. I went to the Best Buy store and heard the same noise and also showed the salesman. I contacted Klipsch and they are saying it's normal. Now I know it's normal to hear noise from speakers but that's only when you are real close to it. Hearing it from 10 ft away while watching tv is not by any means normal. Others have complained about the same issue. It has good reviews for the most part so I'd say most people always keep their volume up, don't notice it or just don't get bothered by it. It bothered me so much I couldn't deal with it even though I'd say it's the best sound bar I have ever listend to. Finally I ordered the JBL and I now have a great sound bar. The sound is close to Klipsch, not quite as good but it has lows (more than any other sound bar I have heard) mids and high, all well defined and clear. Best of all, no hissing/static noise.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound. Better Than All In This Price Class

    Posted
    TDWIN2000
    • My Best Buy® Elite MemberElite Member

    I originally purchased the Samsung 2.1 soundbar. While it was decent (and it sounded better in the store...be careful as I learned afterwards the Samsung in the store was also using some other speakers to help the sound---I think additional surround speakers). Anyway, I returned the Samsung soundbar the next day. Now, I get that it was a 2.1 and this JBL is a 3.1 system. I think the biggest difference in the 2 systems is the amazing subwoofer that comes with the JBL. It is just room rattling power. You can with the included remote turn up or down the sub's bass in 30 increments all displayed on the digital display neatly hidden in the sound bars speaker (this in itself is very cool). You can also choose from different modes (movie, voice, music, etc) on the sound bar via remote. You can turn on surround which sounds great while watching a movie. I can't see how anyone could be disappointed with this sound bar setup. Now, this isn't on my main TV in the family room. For that, I am using a large Def Tech system with a huge subwoofer and subs in the center channel and it's just a crazy overdone system (which sounds fantastic but my point is I know great sound when I hear it). I can't see spending over $1000+ for a soundbar and at that point you opt for the separate components and build a surround sound system. But, at the current sale price of $399 and when I purchased at $499 I think you'd have a hard time finding a better system. JBL is a company I have used for over 30 years going back to my home speakers in the mid 70's and car speakers not too many years after that. They primarily build great sound. Trust me and get this system, you won't be disappointed!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome soundbar!

    Posted
    vamadman
    • My Best Buy® MemberMember

    I have done a lot of research over the past month looking for the best deal on a good soundbar. I looked at a few big name systems and was not impressed with reviews and specs that I read on several websites and professional review sites...until I happened onto the JBL 3.1 Bar with 10" Subwoofer. Reviews said this thing had massive bass and clear concise mids and highs. I did read that the settings were kind of sparse but the preset settings for movie, sports, talk, etc...are very good and the middle channel for voice is just about perfect. I have trouble hearing voice dialog on a standard tv speaker and this soundbar really shines in that the voices are clear and I have no problem hearing them. Setup was so easy that my grandson could have done it. I have a Samsung 58" NU7100 that is in my opinion a very nice unit. The speakers...meh....not so much. I plugged the included HDMI cord from the soundbar into the HDMI ARC jack on the tv and soundbar, plugged the subwoofer in, punched the pairing button on the back and voila...it was ready to go. I just had to make a couple of settings changes on the tv and I was ready to watch Saving Private Ryan at 32 volume. Holy crap! I set the bass at 22 and it rumbled my house and I could feel the rumble in my gut in the beginning scene and the bridge scene. It blew me away with how it sounded like I was right there. Unbelievable. I highly recommend this unit if you are looking for a good midrange soundbar with high end characteristics. The price is higher than the same tier competitor but well worth it. I actually received a $50.00 off coupon from Best Buy for anything over $100, so I used it. Great deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sound is quite spectacular!

    Posted
    MyxVu
    • My Best Buy® Elite MemberElite Member

    I'm not expert, but I am a videographer and video editor, so I do know something about good video and good sound. I went through hundreds of reviews for this JBL 3.1 Soundbar with Subwoofer, and it's competition available at Best Buy, including the Magnolia Store. I listened to more than a dozen soundbars and listened to my final 5 again that made my short list. I ignored the sales person who wanted me to get in on the deal of saving $200 on a Sony 2.1 Sound bar with 11" Subwoofer, just because I was buying an eligible TV. I trust JBL, so I got the one I wanted. I just had it installed 1-30-18 with my new Sony TV [review coming as soon as DirecTV shows up to add my HD 4K receiver] and I must say that I am extremely impressed with this speaker system's tonal qualities. I have no problems whatsoever hearing a proper mix of highs, mediums, and lows with the sub-woofer. Want more bass for that action flick, turn it up and shake the walls. Need it to be more timid because the wife's in bed asleep, adjust it accordingly. No fuss, no muss. I replaced my 2004 $3700 JBL 5.1 surround sound and 12" sub with this JBL sound bar and 10" sub - it is amazing how well it "throws" the sound as though it's behind you - I literally was looking over my shoulder! No, I won't say it is exactly the same as the 5.1 system, but if it's a step down, it not a very big step. This soundbar was put in an 27' by 18' media room, and you can hear it just fine from every corner. I will note that the subwoofer is very, very effective for such a small package, and easily controlled. I'm thrilled with the purchase - and saved $100! It's on sale. Don't think about it - if you're in the market, and if you know JBL, make the purchase! You won't regret it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely stunning BASS !

    Posted
    Merf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    As a young teen back in the days, we all turned to JBL as our go to choice for car subwoofers.. Always known for handling extreme bass in a clean and accurate manner.. This system goes back to those days of glory.. It was a toss up between Klipsch and this one.. I did not want the normal brands such as Samsung, Sony etc.. ive been through those and it was time to elevate.. This system in store had me looking in to heaven when it came to Bass, so I knew it would definitely do the job in my home.. She did not disappoint. I have a big great room that is opened in to the kitchen and she pounds.. if i turn the bass up, you can feel the house shake. I had to actually turn the bass down ! im not used to that since every other soundbar I've had required me to max the bass.. Now I will admit that the Klipsch did have better highs, but lacked in bass... The JBL excels above expectation in the bass area while doing a good job with the highs Only Neg is that JBL has a wireless 5.1 system on its way soon... My dilemma is keeping this one or bringing it back in time for the other.. Or maybe i will take this one to the bedroom and the get the 5.1 for the great room.. BUT THE BASS MAY BLOW ME OUT OF MY BED.. :) GET THIS SYSTEM IF YOUR A BASS LOVER LIKE ME !

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound for the Price

    Posted
    kbdrigg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I choose this bar over the new Polk 3.1 because I think for 3.1 soundbar systems in this price range with ARC capabilities, I'm not sure the sound gets any better. Listened to a variety of music and it performed well top to bottom. Watched the lightsaber battle towards the end of the Force Awakens, and I was blow away by the sound. It lead that scene more than the visuals did for me. Now, considering I decided on this one and like it, the reason why I didn't give it 5 Stars is for few minor reasons. The sound will more or less 'turn off' if no signal is coming through. For example, scrolling through my Xbox home scene slowly doesn't admit any sound because it's random spaced sound signals instead of a blank signal with bleeps of noise. Doesn't really bother me, but it does some off without it. With my TV remote, the sound will not increase by more than 10 if I hold down the volume up. I think it is to prevent the system from accidentally overload, but again odd. My google home can't set the volume on it. It can only go up/down one sound point instead of setting a number which is quite annoying since I can change my TV to any number I want. I think this is because the volume is 0-50 scale on the soundbar and not 0-100, but I can't verify that. I found the packaging to be lacking in ease and I didn't see any guide on the system itself that explains in detail what it was or how to use it. It's mostly common sense with soundbars, but I always like to read the guide because sometimes you learn something neat that you can use. I do feel like the looks are a little lacking compared to a lot of the other soundbar companies, but it is a soundbar not a lookbar. So for sound at a 3.1 level, I'm not sure it can be beat. If I had some advice for JBL, I would say to make the packaging experience better so it is a pleasant experience from purchase to install to use and not just use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good...

    Posted
    Rider

    Was in the market for a sound bar for my 75’ Samsung 4K tv. I recently moved my Klipsch RB10 to my 60’ Samsung Plasma (plasma rules, by the way) tv. I researched and looked for months. Was sold on Sonos, but got realistic and realized I didn’t need a $1,400 sound bar and sub. Overkill for my needs. Looked at Definitive Audio and they are expensive as well. Of course, looked at Bose too. I like Klipsch, my RB10 is a really nice bar. However, I was looking for something with 4K pass through and HDMI, ARC. I know the newer Klipsch bars have these features, but I’ll tell ya, the Klipsch bars are like bricks. Very big and bulky. But very nice sounding bars. Decided to go with the JBL 3.1. So far so good. Easy to install and sub connected flawlessly. After installing, I used my cable remote to turn up the volume. To my surprise, it worked! Just automatically synced (I guess). Didn’t have to type in a code or anything. It was like magic. As all have said, bass is deep and strong. Was $100 off at Best Buy. Lots of features and great sound for $400. Fits my needs. Glad I didn’t drop $700-1,400 on a sound bar. Hopefully this bar continues to perform well. On a side note...Klipsch has fantastic customer support, Jbl’s is horrendous! Anyway, great bar. Would highly recommend. Thanks JBL.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Traded in Sony 2.1 for this JBL 3.1

    Posted
    NeilR
    • My Best Buy® Elite MemberElite Member

    I was having all kinds of audio sync issues with the Sony 2.1 model that I originally bought. The audio was behind the video and was visibly noticeable and driving me crazy. I was using the ARC connection, which is supposed to be the best quality. I tried other options (optical) and still the same problem. The TV speakers were working fine if I unplugged the sound bar. After hours of troubleshooting, I decided to return the Sony 2.1 to Bestbuy. My main requirements is that the replacement sound bar had an ARC connection. When I set up this new JBL 3.1 system, I could immediately see that the sync issue was solved. I changed nothing else other than the sound bar from a Sony to this JBL. The JBL was a little more expensive (I got the Sony on sale), but very worth the extra money. The JBL remote and display on the sound bar is much better than the Sony and has a text display to tell you what modes are configured. Would definitely recommend this product over the Sony 2.1 system that I originally purchased. The exchange at my local Best Buy store was seamless. They did it in one transaction and was a great experience. I also talked with a very knowledgeable Geek Squad tech and we discussed the possibilities of solutions to my sync issues. They recommended that I try another sound bar and that fixed my problem.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sadly not a keeper. Musically challenged.

    Posted
    JDOFL
    • My Best Buy® MemberMember

    If you are going from regular television speakers to this you will likely be happy. Maybe not at $500 (I bought Good Friday price of $299). I was quite happy with my purchase. I was being a good husband and reducing the sound system footprint to a very neat, two-piece system with wireless sub. My wife was very happy. This all changed once we auditioned the soundbar. The bass was good. Sub immediately connected as did my iPhone. However, there was little depth to the sound. Actually sounding quite "tinny". The same experience in DVD Blue Ray playback (Eagles - Farewell Tour I) I have high expectations for JBL as I have used their speakers for decades. I didn't believe this soundbar would live up to my current system (5.1 JBL Northridge) that I've had for years. But I didn't think it would leave me so deflated. Even my wife (who would gladly sacrifice some sound for appearance) said "take it back" after only a couple minutes of listening. If you only watch TV or Movies for dialogue and effects, this may be fine for you. If you like to listen to music, and want to experience full and rich sound, you need go elsewhere. I gave three stars because I think it rates at least that for a soundbar system. Anything above (in my opinion) is incredibly generous.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Great Soundbar sound but, Subwoofer?

    Posted
    Gashton
    • My Best Buy® MemberMember

    Received system and soundbar worked fine. The ordeal began with the subwoofer. The subwoofer was not paired. For hours I attempted to pair manually. After numerous attempts with different placements as close as about 3" apart, numerous factory resets, checking for any software updates, it paired. Finally I had a solid white light on the subwoofer. The subwoofer now had no sound. Tried pairing again as well factory resets. Now into day two of trying to get the subwoofer to work I contacted Harmon International Tech Support, which had me do the same things I had already done. After a day of working with Harmon International, with no success I'm returning system to Best Buy and getting a replacement since the soundbaritself sounded great Another small issue is when I page up or down to change channels on my Fios remote it changes the source on my soundbar. Even though the TV remote feature is set to off on my soundbar, this still happens. I Must change channels one by one. The soundbar itself sounds great, but with no sound on the subwoofer, I can't rate the subwoofer. I would recommend if I get a subwoofer that works as expected .

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 5 out of 5 stars

    Perfect choice

    Posted
    chunkybuck
    • Verified PurchaserVerified Purchase

    I had been looking to replace a home theatre system with something not so bulky and still comparable sound. I narrowed it down to the Bose 300 soundbar and sub (sold separately) and the definitive tech micro soundbar. Both sounded good in the store but not wow (I'm sure if I got either home I would have been pleased). I ended up still looking and saw this JBL 3.1 system with included 10" sub. In reading the reviews, it was rated well for both very clear highs and room-rattling bass. Not to mention much less than the bose and slightly less than the definitive tech. I ended up choosing this because of the 10' sub honestly, but it was a great choice. I love feeling my movies and this system delivers this, plus you can adjust the base with the remote from none to holy sh*$. It is simple to set up, one cable, and easy to use. It was harder to figure out how to set my TV to the appropriate audio output. ABOVE ALL, the sound of the soundbar+sub is OUTSTANDING.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound for the money

    Posted
    Vetman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently remodel my family room and wanted to simplify my sound system. I had a Polk surround sound system which did the job before, but the rears really were not putting out anymore, and I was tired of all the wires running around the room. My wife tells me I don't hear very well anymore, so I may not be a sound expert by any means. I knew I wanted a 3.1 system, so I compared the Samsung and Polk systems with the JBL. Like everything in life, it is a matter of taste and I just felt the JBL was the better overall sound to me. The setup was pretty easy, I have my Roku, DVD, and Xbox all hooked in. The subwoofer automatically synced up as soon as I turned it on. My Roku remote paired up, and works well with turning everything on. Only glitch is the sound bar appears to turn off when I turn off the TV, but then the sound bar comes back on. I then have to use the remote that came with the unit to turn it off. The subwoofer can be adjusted to give you that subtle rumble or you can rattle the walls. I am extremely pleased with the quality of this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    JBL Rocks!

    Posted
    solcc22
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a soundbar and did A LOT of research. I listened to different soundbars for 2 weeks before deciding on this one. I love the 10" sub. It puts out tons of bass. It is a great value for a 3.1 and a 10" Sub. I see a ton of reviews complaining about this soundbar. Unless you are willing to pay for a Sonos or Bose soundbar for $500 and then another $500 for a sub then you should be happy with the JBL at its price point. My sub connects flawlessly every time. I own a JBL Extreme and JBL/UA Train headphones and they are both amazing as well. I love the LED readout that shows me the info, i.e. volume level, source, bass level etc. instead of relying on lights. My final choice came down to the JBL BAR 3.1 and the Yamaha 207BL 2.1. The Yamaha's 6 1/2 bass couldn't fill the room and the I thought the dialogue was better on the JBL. The clear voice function on the Yamaha really didn't make a big difference. The only thing the Yamaha had was a better mid range. My 15 year old son and his friends couldn't believe how good the JBL sounded when listening to music.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but...

    Posted
    JOSH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Annoyingly, I like this soundbar more than I'd hoped I would. Bought this to replace a Bose system that was less than impressive. Boy, was I sure blown away by this system!!! The bass is UNBELIEVABLE. I like to feel my insides shake when bass notes drop, and even I keep this bar at bass level 15 (of 30). It gets LOUD, with no distortion. Negatives - Surround sound sucks. Seriously, if you're buying a soundbar and expect to get great-quality surround-sound, you're lying to yourself. Either adjust expectations or buy a full surround system. That said, this is worse than most on the "surround" setting. Doesn't add any effect, just adds an echo to everything. Keep it off. - Input delay. I have this hooked up via HDMI ARC and the delay is noticeable. On AppleTV, it refuses to select any audio decoder but PCM, and navigating through menus is frustrating because only every 3rdish navigation has sound feedback. Once running, it's flawless. I reached out to JBL, and got a professionally-worded "Sorry, that's the way it is" response. Seriously. Buy this. You won't regret it, even in spite of the negatives.

    I would recommend this to a friend