Just purchased JBL 5.1 sound bar, in the store it was great. Seems like when the volume is under 19-20 it’s really quiet, volume 22 or more is great. Does anyone else have same problem? Thank you. Also now bar says bass 1,2,3,4,5 instead of Low, Me, high null

Question

Brian · Accepted Answer

I am using a fiber optic input cable and don't have this issue. The volume seems pretty loud at 10-12. Actually have to turn it down to 2-6 when my wife is sleeping.

Answer

I had the same, I had to go into my TV sound settings and turn up my PCM and other output volumes and it works wonderful

Answer

You're screwed.

Answer

Yes I have the same problem, sounds low under 20!
I’m also getting a cracking noise sometimes, through the speakers.  I tried replacing the HDMI, and even tried optical! And same thing.

Wally · Answer

Yes. I have this issue.  I'm using HDMI Arc and under volume 20 it's hard to hear, barely any sound under 10.  24+ though and it ramps up quick and rumbles everything.

Malo83 · Answer

Have this same soundbar and it sounds great, still have the Low, Med, High which I prefer, plays loud, so at ten is the best sound when watching TV and the sub really kicks on the bottom end.

JBL Support · Answer

We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM

“Just purchased JBL 5.1 sound bar, in the store it was great. Seems like when the volume is under 19-20 it’s really quiet, volume 22 or more is great. Does anyone else have same problem? Thank you. Also now bar says bass 1,2,3,4,5 instead of Low, Me, high”

1-7 of 7 Answers