“my phone no longer sees my JBL speaker when I try to connect via bluetooth. Is there software update that can be loaded on the JBL speaker so it will register on my phone as an available device?”
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Hello! Try resetting your Charge 3 by pressing and holding the "Volume+" and the "Play/Pause" buttons at the same time while it is ON. When the device switches off after a few seconds, sounding the OFF prompt, it has been reset.
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