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Does your laptop support Bluetooth? That’s the first question, if not you might need a usb Bluetooth adapter. You would be surprised how many laptops and PCs DONT have Bluetooth as a standard. Hope that helps.
Sorry, there was a problem. Please try again later.In most cases when a laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your laptop's Bluetooth driver (software). Please get the latest driver version available for your laptop. To download the correct driver, visit the manufacturer's website of your laptop and look for a "Support/Download" section where you can find the correct driver. If your laptop has the latest driver and your JBL Flip 5 still won't connect, please reach out to us at https://support.jbl.com/us/en/
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