“The speaker does not work. When the power cord is plugged in a red light appears in the back on button. Sometimes the white lights in the front go on for a brief period but then go out again. How do we fix it or where can we go to get it fixed?”

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• We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

  Answered by JBL Support 6 years ago

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• The white light means it's connected to Internet,

  Answered by Anonymous 6 years ago

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