“My right earbud is bearly audible in comparison to the left. I've tried factory resetting the earbuds and reconnect to my device but nothing seems to fix it.”

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• You can make adjustments by using the app on your phone

  Answered by Steve 2 years ago

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• Try to see if earwax or sweat is the problem when I had something similar Support said to use a Cotten swab dipped in alcohol

  Answered by Nestor 3 years ago

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