“Our bike will not charge we have replaced the charger and that did not work. Can this be fixed?”

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• Does it have a blinking light? I would go in it and open it and see if the charger port is plugged in right. Also my sons had a blinking white and wouldn’t charge. Had to get a replacement unit.

  Answered by KasandraG 2 months ago

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• Dear Valued Customer, Thank you for reaching out. We're sorry to hear that your Bolt Pro eBike is not charging, even after replacing the charger. We’d like to further investigate this issue to find a solution for you. Please contact our customer support team at 1 (844) 585-7462 (available daily from 10 AM to 6 PM EST), and we’ll be more than happy to assist with troubleshooting your bike. Best Regards, Customer Service Team at Jetson

  Answered by Jetson Bike 8 months ago

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