“My right ear bud doesn't work. It is fully charged but won't connect to the left ear bud. I have tried all of the trouble shooting on the Jlab website. Purchased them on 11/27. What can I do?”
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Reset the earbuds and start from scratch. This happened to me. Once I reset them - I have no problems now. But, if you're still having problems - Jlab has a 2 year warranty. Contact them.
Sorry, there was a problem. Please try again later.I had the same issue with my right ear bud however mine stopped charging altogether. I tried all the troubleshooting options and even exchanged the headphones for another pair and both pairs had connectivity issues. I did not find a solution other than returning them for a full refund.
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