“this works fine for my iphone but my macbook does not seem to see it at all. What am I doing wrong? Also, it tends to fall off my ears”

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• In response to JLab, I have turned off the bluetooth on my macbook and back on. I have restarted my computer. It didn't work.

  Answered by macUser 4 years ago

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• My experience [Windows and Android]is these can only connect to one device at a time. If I want to connect to the PC, I have to turn off Bluetooth on the phone. Sometimes I have to go to Bluetooth settings on the phone or PC, find Jlab and connect manually. By far the worst thing about these surprisingly good bargain buds.

  Answered by Anonymous 3 years ago

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• If it’s Bluetooth it should. Check out the version of Bluetooth that might be the issue.

  Answered by Baneofthebuy 4 years ago

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• When connecting to a new device, we suggesting turning off the device bluetooth. This will ensure your buds are free to connect to a new device instead of connecting to its previous device. -JLab

  Answered by JLab Audio Team 4 years ago

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• They’re garbage.

  Answered by WillPup 4 years ago

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