“Why can't I hear music with these ear buds and why is the volume so low when I talk to others”
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Hey cj, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement under warranty. We want to help you #FINDYOURGO
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