“I have wireless on-ear headphones. The right piece stopped working...no sound at all. I have had difficulty reaching you by phone. Have tried several times within the past few weeks. I'm calling when your office is open.”
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Hey corky, So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running. Kind Regards #TeamJLab Customer Support
Sorry, there was a problem. Please try again later.Try taking off the rubber parts on the right ear bud and blowing thru the filter until you can see thru it (with a phone flastlight). That's how i fixed mine
Sorry, there was a problem. Please try again later.