1-2 of 2 Answers
They should be lit when charging is either occurring on the case or when you replace the earbuds. Try a different ac adapter, otherwise I would exchange the item. This is a great set, mine have been perfect since I bought them 8 months ago.
Sorry, there was a problem. Please try again later.If they are not lighting up, it means your buds are fully charged. If they are not fully charged-contact our support team and we will make this right. -JLab Audio
Sorry, there was a problem. Please try again later.
