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Hey Wondering, So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty. If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Sorry, there was a problem. Please try again later.You never have to pair the two earbuds with each other. Once you have gone through the pairing process with your phone, it automatically pairs with the earbuds just from taking an earbud out of its case. You can use either one or both of them at the same time. if I want to pair them I put them in the case and close it and then take one back out and automatically pairs almost every time consistently
Sorry, there was a problem. Please try again later.These automatically pair together and connect when you pull them out of the case. If you just pull one out of the case only one will be paired and it does it automatically. No manual pairing with your phone or with each side is necessary
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