“They are on for 1min and then they say needs charged they are at 100 per cent they stop working”

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• Hey love, So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a new unit under warranty. Kind Regards #TeamJLab Customer Support

  Answered by JLab Audio Team 6 years ago

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• The charging case needs charged some times. I have had no trouble with mine but I have not timed how long they have stayed usable. If you continue to have trouble take to Geek Squad

  Answered by wizard 6 years ago

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