“My raycon earphones won’t work and the box won’t charg I left the left earphone on my bed for 4 days on accident what do I do”

Asked by Jay 5 years ago

1-2 of 2 Answers

Hey Jay, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may gather a bit more info, and get you taken care of under warranty. We want to help you #FINDYOURGO
Answered by JLab Audio Team 5 years ago
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Good Morning If the charger box is not working, send it back. I went through this three weeks after I purchased mine. You can also go to jlab website and order and Xtra charging box. It's only $10. Hope this helps.
Answered by Zcole 5 years ago
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