A:AnswerHey aaaa
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO
A:AnswerI have been pleased with my set. I've had mine for about 3 weeks and I use them for several hours at a time during the day and have only had to charge mine 3 times since purchase. I have not used them for like a full day but I've not been disappointed with my purchase.
A:AnswerHave you tried adjusting the little rubber piece that is designed for ear comfort? I noticed that it will sometimes cover the microphone holes and can cause callers not to hear you.
A:AnswerHey CHER,
When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
A:AnswerYou can use them one at a time by pairing them individually. However the button controls don't work on them and you can't take calls with them unless you have them both out
A:AnswerI can'g totally understand what you are saying but I think the same thing is happening to mine. I am going to return them and tray another of the same pair.
A:AnswerHi just push hold the earbud thats not pairing for two seconds and it will tell you it's ready to pair. mine does that too at times. hope that helps
A:AnswerThey do go into a block for a phone. I use a phone block. It’s just not the typical look of a usb, but it does work in laptops and phone blocks with typical usb slots.
